Hotels near Via Palazzo 1, Venice

When we arrived we realised that all the previous reviews were correct. The area is not safe at all and there are men hanging around on the corner of the hotel for hours on end. I know this isn’t the hotels fault, however, there’s no extra security in place and hotel reception staff aren’t 24/7. On the 3rd night, due to there not being aircon, we had to leave the window open (these windows open 2 different ways - like a normal window or a safety way where only the top opens towards the room). At 3.30am we were woken up to an intruder who was trying to break into our room through trying to open the window from the outside by using a metal screwdriver to open it. We had to shout, scream and push the door shut and as two ladies in a room we couldn’t get back to sleep. There was no phone in the room to contact reception, which wouldn’t have mattered anyway as there was no one around. It was horrible & when we tried to tell the lady at reception the next day, she didn’t do anything, just said she’d check the cameras like she didn’t believe us. We were in such a hurry to leave the hotel. We were in a room separate from the main hotel, down the road, which looked like old council flats. The room itself is very basic. Nothing in the mini fridge, our window was broken on the first day and we had to wait 30 minutes for a handy man to come and fix it. We only got one pillow and even though we asked for another one, we never got it. The beds were really hard and our bedding wasn’t changed, just made everyday. The shower was exceptionally small but it was powerful. you can hear every single thing that happens in the rooms next door. We were woken up by people showering in different rooms at 6am. The breakfast is very dissatisfying. There are two sittings - on our first day the breakfast lady refused us entry as our names hadn’t been put on the sheet where you have to say which sitting - an error by the reception staff as we had booked the night before. The breakfast itself had all ran out by the time we were able to sit down. 1 bit of cheese left and no fruit. Very basic so we decided to get breakfast out the next day. As there are no reception staff, we couldn’t check out before 8am, however we had to be at the airport for 8.30 so we went to reception to hand the key back in. The lady was very rude and told us we should’ve checked out last night? How would we have got into our room? she also was rude and told us that we should’ve booked our taxi the night before too (even though the previous staff who were very helpful said come to reception in the morning. We left feeling very unsafe and worried that we hadn’t been able to check out. We were hoping to speak to the manager but the woman just walked away. It’s such a shame as the younger staff were really helpful and friendly at the start. But it’s not safe - I wouldn’t feel safe on my own and I didn’t feel safe with two of us. It is close to the train station, but you don’t feel safe walking there

Very neat and friendly environment. Amazing staff ready for guest's enquiries. My earlier perception of how the hostel would look completely vanished. Very comfortable beds. Good discipline among the guests. However, renting Towels at €5 seemed ridiculous to me. And also, Duvet covers should be provided instead of the additional bed sheet given. Nevertheless, I enjoyed staying and hope to return when visiting Italy again.

Very nice, quiet and modern place to stay. It has a kitchenette and a balcony. It also has umbrellas for renting at the hotel lobby. However the hotel apartment has only one elevator which it could take long time of waiting. Overall, it's a recommended place if you don't want to stay inside Venice.

Great location, need a refresh, very dated and tired looking decorations. Told front desk my air fin was not working , they were to send someone but no one came, extractor fan in bath room not working. They don’t seem to have checks in place to improve their customer stay experience , rather a reactive approach to fixing things. Cleaners could easily check facilities and report and malfunctions as customers don’t always provide feedback.

This hotel could easily get five stars from us. Good location. There is a bus line, line 6, which is located close to the hotel and which runs every 20 minutes,which takes you from the hotel and brings you back for 20min. The price of the stay is significantly lower from the hotel prices in Venice. The hotel is also designed in a modern design and is new - as opposed to the Venetian style,for those of you that it matters. The rooms are spacious and pleasant overall, the soundproofing is excellent. The hotel is quiet. The breakfast is good and the breakfast staff provide excellent service, truly exceptional service. Especially Nicoletta, a constant smile, service given with joy, out of care - Nicoletta gets six stars. The service of the reception staff is also excellent, and in general the service of the staff is good. The cleanliness is good. Overall a good hotel. But what? If you need an extra pillow or blanket - none available. The children were given a double blanket and when we asked for another blanket they said it was not possible because there are currently no maids (we arrived around 10pm). The same goes for additional pillows that we asked for and did not receive throughout our stay (4 nights). The hotel has rooms that are connected by a door - so it is very suitable and convenient for families. We asked for one room with a double bed and one room with separate beds, when we arrived at night, we got two rooms with a double bed arrangement. There are no double beds in the hotel (at least we didn't get one) single beds are connected with a sheet, who cares. Likewise, the doors of the connected rooms - not only could they not be locked to allow parents privacy, they also could not be closed. They left them for us with the closing tab open - so it was impossible to close the doors. In addition, the bathroom in the master bedroom is really dangerous, there is no support for getting out of it - and getting out of it is challenging. Specifically in this bathroom - the emergency line does not work... if you have difficulty walking and moving - ask for a room with a shower, not a bathtub. I think a hotel needs very little effort - to become an excellent hotel. Greater attention to detail and a greater supply of blankets and pillows.

Hotel very clean, comfy mattress and pillows; the room quite small and attached to the wall. My observation is the room was extremely quite, I believe there was not anybody in the hotel, except for the two of us. That’s make me feel a little uncomfortable, probably I have a lot of imagination, but what will happen if someone decided to break in? Anyway it was a different experience and I am glad we left at 4 in the morning. The taxi was arranged without any problem. I do recommend the hotel, if you want a peaceful place I for a good price.

an excellent hotel with excellent service. We had 5 rooms reserved at the hotel. We left the hotel to go to Ravenna via the trains. We left our Apple air pods in of one the rooms. The gentleman from the front desk (morning shift - sorry I don’t remember his name) on his own walked over the train station, tracked us down and surprised us to give us the air pods. I travel a lot and have never seen such exceptional service. Literally, because of his level of exceptional service from when we checked in to now, we decided to change our hotels (when we return from the cruise) to stay again at The Carlton because of his above and beyond attitude. Thank you for your hospitality and outstanding experience from the point of when we first checked in.

Everything was great. We took a water taxi from the airport to the hotel, the dock was right in front of the hotel which was very nice since we arrived late at night. The only thing can get improved was wifi, sometimes it was hard to get the signal in the room.

It was a nice experience overall. There is a €3.60 city tax per person per night that's added on and can only be paid in cash which was inconvenient. There is tea/coffee provided in the room, however, they also charge to refill them if you use any. Breakfast is an extra €5 per person and breakfast lasts less than 3 hours (7am-9:45am) which is a bit inconvenient if you want to sleep in or if you have to get up early. The desk staff is moderately friendly. When we first arrived they weren't too friendly but the evening and check out attendants were nicer. The room is pretty small and really only enough room to eat around the perimeter of the bed. The bathroom is decently sized, however, the shower didn't have a door so water pools out onto the floor unless you huddle close to the shower head and even then... The TV is very small and not easily seen if you are vision impaired. My biggest complaint, however, is how hard the bed was. There's little to no cushion on the mattress. I woke up both mornings I was there and had back and hip pain (I'm 28 yrs old in relatively good physical condition). It is close to sleeping on the floor. There was a closet with a nice amount of space to put our things. There is also am elevator to access the floors which was convenient on days that we walked a ton. The lobby is nice and clean and has some seating areas. We did not explore the bar or breakfast areas. The hotel itself is located near the water bus station for easy access to Venice. It is also on a strip of shops and restaurants. Granted most things on the island of Lido do close early and a lot of them are temporarily closed but still marked as open on Google maps. Plan accordingly and call places ahead of time. I've included pictures of the bathroom which was overall nice, however, I didn't take pictures of the bedroom as it was small and hard to get a good angle.

Stayed at this hotel for two nights, the first night was in the middle of the night, the bed was very warm, the room and bathroom space were OK. The hotel is about 600 meters away from the pier, more than 1000 meters from the beach, the pier and the beach are on both sides of Lido Island, Lido Island is long and narrow, about 1500 meters from the side of the island to the other side . The front door of the hotel is a step, the luggage needs to be lifted up, and the hotel elevator is a space for one person and one baggage. The Venice sea bus is a one-day ticket, a 2-day ticket or a 3-day ticket. If you go directly to the train station or airport, you don't need to buy that kind of day ticket, but you can buy a one-way ticket. There is a Chinese restaurant about 500 meters away from the hotel. The owner is Wenzhou. The people are very friendly and welcoming. It is impossible for foreign Chinese food to taste the taste of the family, so you can't expect too much. There is a small supermarket near the hotel with fruits and vegetables and others, and I really want to eat vegetable salad. There are a lot of food on both sides of the street, and the price is not very expensive.