REIKARTZ PARK offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Visitors can take advantage of complimentary parking directly at the hotel.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones.Each accommodation at REIKARTZ PARK is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Begin your holiday on a high note. At REIKARTZ PARK , your mornings are greeted with a delightful, free breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel.Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.REIKARTZ PARK provides a superb assortment of leisure amenities for guests to enjoy. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.
Nnataliveterok2019.11.28
The COMMANDING ... Astana ... The hotel is generally good, but does not pull up to 4* It all started with the fact that we and my colleague arrived at 6 a.m. and settled at 7 a.m. to the hotel. When I entered the room, my room was completely dirty and not cleaned. I was offered another family room, but there were no windows in it at all. I insisted and I was taken off my room and I got crazy. My colleague did not close the window, from the first time they could not close and already wanted to offer another room, but the window was closed miraculously))))) In general the room was spacious, but we were at the temperature on the street - 20-30C in the room was terribly cold, Batteries didn't work. In the bath there is no clutch but only glass on half, not convenient, a lot of wool falls on the floor, too there is no dryer, it's a crash simple! Breakfast is very scarce, melts little on the plate, brings little food. In general hotel norms, but there is better!!!
Get the celebrity treatment with world-class service at Beijing Palace Soluxe Hotel Astana Centrally located in Astana. Bayterek Monument and the Ak Orda Presidential Building are within 5-minute walk from the property. Among the facilities of this property are a 24-hour front desk and room service, along with free WiFi. The hotel has an indoor pool, a well-equipped fitness center and laundry service. The air-conditioned rooms and suites at Beijing Palace Soluxe Hotel Astana each include a mini-bar, a flat-screen TV and a safety deposit box. Hairdryers and free toiletries are provided in the bathrooms. Guests at the accommodations can enjoy a continental or a buffet breakfast. Beijing Palace Soluxe Hotel Astana offers a range of wellness facilities including a hammam and a sauna. Business travelers can use meeting facilities. Popular points of interest near Beijing Palace Soluxe Hotel Astana include Nurzhol Boulevard, the House of Ministries, Kazakhstan Central Concert Hall and Khan Shatyr Entertainment Center. The nearest airport is Nursultan Nazarbayev International Airport, 7.8 mi from the accommodations, and the property offers a paid airport shuttle service.
GGuest User2023.07.21
Добрый день. Останавливались в отеле семьей в июле, хочу выразить огромную благодарность всему персоналу - за то, что моментально реагируете на любую просьбу, всегда отзывчивы, быстро решаете любой вопрос в пользу клиента. Отдельно благодарю КАДИРБЕК ГУЛИМ! За Ваше доброе сердце, клиентоориентированность и отзывчивость!
Discover the Sheraton Astana Hotel, named the top business hotel in Kazakhstan by the prestigious World Travel Awards. Located in the vibrant heart of the capital, our premium location is within walking distance of major government offices, business districts, and entertainment venues. We are more than just a hotel; we are the epicenter of community building and the perfect hub for forging lasting connections. Whether it's striking that important deal, meeting like-minded individuals, or immersing yourself in the local culture, Sheraton is the unrivaled expert at making it all happen.
GGuest User2023.10.17
I've spent 10 days in Sheraton Astana in October 2023. Me and my mom had 2 separate club rooms and both of us really enjoyed our stay. The hotel is centrally located next to all the attractions, parks, and a huge shopping mall. The rooms are comfortable, quiet, and spacious. The club room serves excellent food for breakfast and dinner, and offers soups for lunch. The spa is great as well. But the best part of staying at the hotel is interactions with the staff. Everyone is helpful, polite, has a nice, positive vibe, and truly cares about their guests. All the little issues that we had were resolved promptly and readily. We spent a lot of time in the club room and I would like to thank all the staff there for taking a great care of us. I want to especially mention Olzhas the club lounge manager who made every visit to a club room enjoyable.
Astana Saad Hotel, located in the heart of the business and cultural life of the left bank, offers high-quality accommodation and unsurpassed service.
The hotel has ideal conditions for business and leisure travel: free high-speed Wi-Fi, a spacious open-plan lobby for informal and business meetings, a fitness center with an indoor pool and incredible panoramic views of the city.
The hotel is a short drive from the International Airport and the main attractions of the capital - the Baiterek Monument, the Opera and Ballet Theatre, the Khan Shatyr shopping center, Water Green Boulevard.
GGuest User2023.01.31
Pros: -a stunning view of the city through panoramic windows (recommended for photo shoots😉, photo attached) -cleanliness -presence of a swimming pool -location: in the center, everything can be reached on foot, ideal for tourists. Near mall, supermarket. Cons: -in my room there was a door to another room (there is in the photo, behind the chair) which was not warned about. Through it was heard the conversation and laughter of those living in the next room. At a minimum, you need to warn about this, how to reduce the number to such a number as much as possible - 72% melted SPREAD instead of butter at breakfast! This is terrible for a hotel of this level. - the waiters could not tell how the toaster works, stick a brief instruction to the toaster - tell the waiters at breakfast that brushing the crumbs on the floor is not normal, they must be carefully wiped with a rag and not on the floor, and the crumbs should be removed from under the salt and pepper shakers too!
Welcome to Hampton by Hilton Astana Triumphal Arch, an innovative and welcoming hotel. Conveniently located on Mangilik El Avenue and just 20 minutes from the airport, the hotel is situated on the main route to the city center. Enjoy easy access to Nazarbayev University, monuments and attractions.
All of our 112 spacious, air-conditioned guest rooms have a comfy bed for a good night’s rest. Get work done at the large desk with ergonomic chair. Connect to work with WiFi or feel at home watching your HDTV with international channels. Some rooms have a sofa bed, ideal for families or extended stays.
Enjoy our daily hot breakfast, included with your stay, featuring all your favorites including eggs, sausages, waffles, fruit and more. Our Astana hotel has a meeting space for up to 40 people with A/V equipment, natural lighting and on-site parking included. Keep on top of your exercise routine in the 24-hour fitness room or stay productive in our work zone.
1122araia2020.10.18
For the amount you pay for the stay the hotel is well beyond the expectations! The rooms are clean, perfect interior, tasty breakfasts. Relatively small rooms, but again for the price they request they are better than most of the hotels and apartments to rent. Nice sitting area downstairs. If you have some time before the flight, but don't want to hang out in the city with the luggage, you can sit here or leave your luggage. Nice and pleasing staff. Generally Hilton Hotels are the best hotels that I have experienced.
The Ritz Carlton Astana Hotel, located in the heart of Astana commercial district. Hotel is convenient to area attractions and outdoor activities, including Bayterek Tower, Astana Opera, and Nurzhol Boulevard. Our guest rooms and suites offer breathtaking city views. The rooms are outfitted with air conditioning, a minibar, and a television. The hotel offers luxurious amenities for both adults and our younger guests. Because we aim to assure your comfort upon arriving at our hotel, we have provided everything you want. Adjacent to the main entrance of the hotel, our serene Өzen Lobby Lounge is the perfect setting. Lounge opens its doors for guests 9:00-00:00 Seasonal products, non-trivial product combination, will pleasantly surprise even the most discerning guests at Mökki Restaurant. We provide comfortable and elegant atmosphere, every day 7:00-00:00 The Ritz-Carlton, Astana offer elegant settings to give your festivities an exquisite touch. Professional staff, state-of-the-art technological equipment, for you and your guests, to deliver high-quality service at your events. The modern SPA-complex offers highly efficient procedures on ESPA cosmetics and the Swiss premium cosmetic brand Valmont in one of procedural rooms. The Ritz-Carlton Spa in Astana features a quiet yoga studio, a dry and steam sauna, a swimming pool, a jacuzzi, and an extensive menu of treatments. We also provide free parking, free wifi, room service, and concierge services to our guests. The Ritz-Carlton Astana will make your vacation to Astana unforgettable, whether you're here for business or leisure.
GGuest User2024.06.02
I recently redeemed my complimentary night with breakfast at the Ritz Carlton Astana and the experience was delightful. Club Connoisseur members benefit from several perks, one of which is a free night in a deluxe room, which oozed luxury and comfort. That night I also took advantage of my 20% off a cocktail master class that was interesting, fun, and relaxing. I would like to acknowledge several staff members who made a great impression on me for their professionalism, kindness, and competence. At check-in, Aslan the bellman, braved semi-apocalyptic weather (gale force winds and sheets of rain) to open the very heavy hotel doors for me and retrieve my bag from the taxi. Altynay, the receptionist, checked me in and gave me a beautiful room on a high floor so I could enjoy a view of the city. Sayan, who is in charge of Club Connoisseur, was there to welcome me in person and wish me a nice stay. Later, after I came back from the spa, I had to go back to reception as, embarrassingly, I couldn’t remember my room number (I’d lost the key card sleeve Altynay had given me with the room number on it). Ulkbek, at reception, quickly found me in the system and kindly offered to give me a new sleeve so I wouldn’t forget my room number again. I accepted the offer! That night I went to the cocktail master class at Mokki and, after Aizhan the hostess (who recognized me!) showed me to my seat, Alexander, the mixologist, made it fun, lighthearted, and educational. I now know how to make 4 different kinds of summer spritz cocktails! I met a French-Canadian couple at the class, and we spoke French a lot. At some point, Aidana, who was waiting on the master class participants, made a great impression on all of us when she asked us in flawless French, which one of the snacks we would prefer! She also was kind enough to give me snacks on soft bread as I have braces and cannot bite into hard foods. The next morning, I had breakfast at Mokki. The eggs were perfect and Symbat made me the perfect weak americano coffee I prefer to drink in the morning. Alfonso greeted me in Italian – always nice to see him! Even Altynay, who is in charge of marketing at the hotel, came to greet me and ask how my stay was going. At checkout, Mukhtar came to get my bag from my room and carry it down to the lobby. At reception, Nargiza checked me out quickly and efficiently and that was the end of a very special 24 hours. At least, this time, Aslan didn’t have to brave the elements when he helped me with my bag to the cab! Apologies for the very long-winded review, but the level of attention I received from everyone I have named (and perhaps some I forgot) required special mention. I felt very special and pampered by everyone and I will certainly be back. The training the Ritz Carlton Astana employees receive is working and congratulations to all!
Rixos President Astana offers a supremely luxurious holiday experience with its superior quality and excellence in the capital of Kazakhstan. Rixos President Astana is located in the new administrative and business centre of Kazakhstan's capital city close to the Bayterek Tower. A city of futuristic architecture, Astana is a modern city with malls, a singing fountain and several examples of spectacular contemporary architecture designed by globally renowned architects.
GGuest User2023.02.05
ROOMS: spacious with comfortable bed. Big bathroom is equipped with bath and shower both, toiletries. Bathrobes and slippers are provided as well. LOCATION: very good location in the city center, it’s so convenient to go everywhere from the hotel. 25min drive from the airport. FOOD: breakfast (if it’s not included in you room rate it costs 9900 KZT). Restaurant and bar work from morning till night, Irish pub works 24h. We ordered food in the room service menu, all dishes was in in front of us in 30 min. FACILITIES: wi-fi, ATM, spa, gym, room service STAFF: very polite and helpful
With a stay at Park Inn By Radisson Astana, you'll be centrally located in Astana, just a 4-minute walk from Kazhimukan Munaitpasov Stadium and 8 minutes by foot from Gorky Russian Drama Theatre. This hotel is 0.7 mi (1.1 km) from Museum of the First President of the Republic of Kazakhstan and 1 mi (1.5 km) from Kalibak Kuanyshev Kazakh Drama Theatre.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at RBG Bar and Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Astana? This hotel has 7007 square feet (651 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Stay in one of 248 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
TTamara C2020.02.24
Stayed here for a week on a work trip. The room was big, clean and everything worked. My big complaint- Why is there nowhere to put your clothes? There was a bar and about 10 hangers, but no drawers. I had thought the whole point of a hotel was to have somewhere to put your clothes. The beds are great, rooms clean, gym in good order and there's even a supermarket nearby, which is handy when it's -20°C with howling wind.
With a stay at Elite Apart-Hotel, you'll be centrally located in Astana, just a 4-minute walk from The US Embassy and the Consulate in Kazakhstan and 6 minutes by foot from Hazret Sultan Mosque. This aparthotel is 0.8 mi (1.2 km) from Palace of Independence and 1.3 mi (2 km) from Palace of Peace and Reconciliation.
Make use of convenient amenities, which include complimentary wireless internet access and a hair salon.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 25 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.
GGuest User2021.11.12
We have already stayed here, once forgotten the keys to their apartment in another city)) though we lived in Astana for 8 years. Then several times we have settled here friends who have come from Russia for visas to the American Embassy. It is through the road - it is undisputed plus location. Now we moved from Astana. And when the question of obtaining a visa has already been raised for us, without thinking, booked it, on the old memory. The quality of the service has fallen just to zero! Cleaning no!!! We arrived late in the evening with two small children, for a long time could not get to the territory first by taxi (the guard didn't even let the suitcases go). Then they could not get through the homephone. And this is a residential complex, not just a hotel. No instructions anywhere, nobody took care of at least the plates hanging in the entrance... Where to call? On what floor to go up to find a recipient? D6)))) Go to the room, put children in the dark in the bedroom. They started to lay the sofa and lay the second set of clothes, and it was dirty, unsleepy and all in the hair. I call the reception and hear: ”The waitress will come in the morning, now no one is there.” After a long discussion, they all brought the underwear. And in the morning I found that the underwear on which the children slept was dirty too. With the protector from the shoe on the roll. The shells are frozen, the water is not going away. On the third day, I called the supervisor and they allowed the apartment to be vacated by me. They pulled out bottles of pelvis inside of the bed, vacuumed the furry carpet and washed the long-unwashed floor. The raccoon also brought in order. So the number 711 is washed, you can go and live 😂 How we are confused told a friend living in a nearby block, it turns out recently, famous ...drom. Here (in the same building) girls live) When customers visit, they remove these apparatus without leaving the house. So it is not worth sitting here with the children. Yes, toilets with heating, a smart house and all the things. But when it all became awful unclean, pleasant from these chips is not enough.
Welcome to Hilton Astana, a state-of-the-art hotel within the futuristic EXPO-2017 exhibition complex. We're within minutes of city center, corporate offices, Government of Kazakhstan departments and agencies, and Astana International Airport (TSE).
Measuring a spacious 32-35 sq. m., our modern guest rooms and executive rooms feature complimentary WiFi, Hilton Serenity beds, large panoramic windows, a 40-inch HDTV, walk-in shower and bathtub. Choose a suite for a separate living area, larger HDTV, guest bathroom and a terrace. Suites and executive rooms also provide access to the Executive Lounge, featuring private meeting space, beautiful views over the city, and complimentary drinks and snacks throughout the day.
Pamper your senses at the eforea Spa, home of indulgent massages, beauty treatments, several saunas and a Turkish bath. Unwind after a busy with a swim in the heated indoor pool or a workout in the fully equipped fitness center.
Don't miss our rooftop lounge, Cloud 9, where Asian and Mediterranean cuisines are served under the stars. The Park Kitchen restaurant offers European and traditional Kazakh dishes all day, and the Axis lobby lounge is perfect for small plates, snacks and your morning coffee.
Host meetings and celebrations with your choice of 9 event spaces. Our 772 sq. m. ballroom with 6.4-meter-high ceilings is an especially beautiful venue for conferences of up to 900 guests. Our staff is pleased to help plan your event.
GGuest User2023.05.30
I am really impressed with the kindness, hospitality and service from all the staff at this excellent modern hotel - in an excellent location. Flawless stay. Beautiful suite with really nice welcome of Kazakh wine and a souvenir Yurt in my suite. Meticulously clean, comfortable and really good value too. Can't say enough good things about this superb hotel. Hilton driver met me at airport. Really kind warm welcome. Local tourist suggestions given by front desk. Excellent recommendations. One special employee deserves mention as the friendliest and kindest breakfast waiter I have met in years. Deserves ”Employee of the month”. He delivered the most kind, genuine Kazakh hospitality and just made me feel so welcome. I have a photo below but can't remember his name unfortunately. Highest recommendation for this wonderful hotel - a beautiful building made perfect by truly outstanding, committed and very hard working staff. Excellent English spoken by all I met. Well done and genuine thanks for your kindness and hospitality.
Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.6/5
Outstanding
GGuest UserThis is a very new, clean hotel. Staff were friendly and helpful. Good buffet breakfast. Rooms are small, but attractive. However there is very limited shelves or storage space if you travel with more than basic luggage. We were there in April and could not control the room temperature that was uncomfortably warm even with the window open.
GGuest UserThe hotel is located on the outskirts of the city, quite convenient for access to the airport. But in the area where the airport is located there is a very unpleasant sewer smell, and there is continuous construction all around. A large shopping center is within walking distance.
GGuest UserThe 40m2 number was removed for a family of three for a month. Of the pluses: -the next day gave a large family room without extras - cleaning every day, replacement of bedding 1 times a day -spa salon - restaurant -inclusive breakfast -welcome staff - good location - kitchen in rooms(apartments) -The room is not killed and cozy Minus: -The hearing is terrible(though written about noise in rooms) and walking up to 3 nights at neighbors(with alcohol and furniture re-set). -a strange contingent, despite the application for a ”family hotel” (the workers, the couples seeking love) - the extracts carry the smell of smoke in our room (the neighboring room for smokers, even smells from the rooftops) - on the 1st floor of the banquet hall , Where constantly the bases, from which even the berushes are not saved (and banquets often from 12 days, about a quiet hour for children in the hotel, apparently forgot?) - a children's room after a day all in the trash and dust. There is no sign of behavior: To remove shoes, not to visit with the signs of an orvie, not to waste (we were rare, because often children with cough and thorns on the knee went, comments did not make them, although all the information about the coronary virus hangs), The trash is thrown right there. Conclusion: If you go to the family, you can find an apartment or other options, it may be cheaper and pleasant.
MMYKHAILENKOThe hotel is not in the center, and the window of our room looks directly at the ”government department”. The first time was in Nursultan. A beautiful new city with hotels, warm, clean rooms, courteous staff and delicious food, this is a complete choice for travelers. In fact, they are very satisfied.
First of all, big praise for the friendly, helpful staff at reception, chambermaids and technicians. The location was perfect for us, not far from the airport and the center.. Rooms very spacious, modern (but soon in need of renovation) Less positive: -Despite all efforts, the safe was not working.. -The mattress had a few soft spots, either broken or saggy. It was quickly turned and that was it👌😅 -Breakfast was pretty poor, very little choice. For the price of around €260/night we expected something better.. what a pity!!! The service in the restaurant, two women, stand at the counter and chat, no attention for the guests, no offer of drinks or omelettes..if you don't ask, it's your own fault. So the two nights were completely overpriced at €520 and not worth the amount..
GGuest UserОтель не понравился совсем. Точно не вернёмся. Теперь по пунктам. 1. Каждый вход в номер был в сопровождении техника, которого, к слову, приходилось какое-то время всегда ожидать. Система электронного ключевого доступа давно умерла, судя по всему. Особенно это злит когда время ночь и очень хочется попасть в номер. 2. При заселении в номер не работал телевизор, несколько розеток, снова пришлось встречаться с техником…. 3. Сигар бар. Две встречи проводили там, обслуживание девушки на баре просто поразительное. Её почти всегда нет месте, ждать заказ максимально долго. Сделать заказ/ получить счёт , нужно походить поискать её, попросить. Поразительный сервис.. 4. Ресторан в целом не плох. Заказывали в номер. Вкусно! Здесь конечно плюс, за что собственно были и поставлены 2 звезды. Но даже при доставке ужина в номер, часть заказала просто забыли принести. После напоминания конечно принесли.. НО как это так в отеле 5⭐️ такой сервис 🤦🏻♀️ Одним словом, при том, что отель позиционирует себя как 5⭐️ и при такой стоимости конечно должен быть совершенно другой уровень сервиса. Не рекомендую!
GGuest UserGreat international 4 star hotel, comes with the bells and whistles and an very economical price, it has exceptional service, I actually came to Nur Sultan to run the marathon and it's was walking distance to the start race at the Expo centre, shops, pubs and restaurants are just up your alley. A special compliment to reception desk lady Miss Asienta, a fabulous helpful young lady and very pleasant, I recommend this hotel to anyone coming to Nur Sultan.
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