Name: Hotel Neo+ Airport - Jakarta
Address: Benda, Indonesia
Rating: 8.3

Indonesia

Bali

Malaysia

George Town

Benda

Gedong Tengen

Waru

Benua Melayu Darat

WOW !! This hotel should definitely be a 5 star ! I first stayed at Neo by myself in September. The experience was so great I decided to come back in December for the Bali trip I had planned for my mother’s birthday. 
From the moment we parked we were greeted warmly by the entire team and they helped with our luggage. They brought us drinks to welcome us and they even gave us some tasty desert with a birthday message to my mom… she was extremely touched.
The reception team, restaurant team and the housekeeping team were all extremely professional, helpful and friendly !
Throughout our entire stay everyone was so warm and kind that when time came to check out, we did so with great sadness…
See you soon I hope

Good locations at the city of Denpasar, many variants for the breakfast and worth to the room price, nice service from the front desk and housekeeper. Please improve the service from the security and parking management of the Hotel, because its too tiny and difficult parking whenever the cafe besides the hotel is crowd

Feedback on Our Recent Stay at Hotel Neo Jelantik

Dear Mr. Owner/Mr. Manager,

I hope this message finds you well. Firstly, I would like to extend my sincere gratitude for the exceptional hospitality that we experienced during our stay. From the reception staff to the concierge, waiters, and housekeeping, everyone was incredibly helpful and made us feel welcomed. I would rate the service 5/5 without hesitation.

However, I regret to inform you that our experience was marred by an unfortunate issue. After our second night, we encountered a bed bug infestation in our room, which was a significant concern. This experience left us disappointed, as it impacted what otherwise would have been a perfect stay. I kindly request that you pay closer attention to room cleanliness, especially regarding the bedding. While minor issues like the occasional roach can be expected due to the local humidity, bed bugs represent a serious concern that can tarnish the reputation of an otherwise beautiful property.

As a family who also runs a chain of hotels in Malaysia, I understand the importance of maintaining high standards of cleanliness, particularly when it comes to pests. I’m sharing this feedback not to criticize, but because I truly care about the hospitality industry and want to see it continue to grow and improve everywhere.

I believe that Hotel Neo Jelantik has a lot of potential and is a beautiful property with a unique and classy design. However, addressing this issue of cleanliness, particularly regarding bed bugs, will be essential to ensure that the hotel can maintain its reputation as a top-tier destination in Kuta, Bali.

Thank you for taking the time to read my feedback, and I trust that you will take the necessary steps to resolve this matter.

Warm regards,
Mikh Tan Sri Goh

Great location. Hotel located near the Hin Bus Depot, plenty of great foods around. 
Great view. My room was facing Komtar Tower and i have a really great window view.
Service Tiptop. From check-in, to check-out, and keeping the luggage, all staff are very helpful and welcoming. 
Great Facilities. Just manage to use the pool, and i love the view and, not to crowded.

Hotel Neo+ Jakarta is a clean and convenient choice near the airport. Comfortable rooms, modern amenities, and good service. Free airport shuttle is a plus. Suitable for business travelers or short stays.

Hotel NEO

Columbus

Book the best Hotel NEO properties worldwide on Trip.com. Enjoy exclusive discounts, read genuine guest reviews, and see hotel photos. Free cancellation on most rooms & 24/7 customer support.

Best Hotel NEO properties worldwide - best rates guaranteed | Trip.com

https://ak-d.tripcdn.com/images/1x24512000p00scej9EBA.webp

Scholars Hotel properties

Clarion properties

Hotel Skypark properties

Best Western Premier properties

Huatian properties

RATE INN HOTELS GROUP properties

XANA Deluxe properties

Exe Hotels properties

CHEERMAY HOTELS properties

Ueasy properties

SANA Hotels properties

A&O properties

UNIT OUR properties

MyKey properties

YINJU properties

Native by Numa properties

Coral Sea Hotels properties

Kula properties

Chic & Basic properties

Meldia Hotels properties

More Popular Hotel Brands

Hotels in Guangzhou

Hotels in Shanghai

Hotels in Bangkok

Hotels in Shenzhen

Hotels in Pattaya

Hotels in Yiwu

Hotels in Phuket

Hotels in Kuala Lumpur

Hotels in Hong Kong

Hotels in New Delhi

Popular Cities

Keep Exploring

seo-brand-page_PC

@ctrip/hoh-seo-pc-template

@ctrip/hoh-seo-tdk

@ctrip/hoh-crumb

@ctrip/hoh-brand-destination

@ctrip/hoh-trip-header

@ctrip/hoh-brand-hot-city

@ctrip/hoh-text-internal-link

@ctrip/hoh-trip-footer

@ctrip/hoh-search-box

@ctrip/hoh-request

@ctrip/hoh-request-seo

@ctrip/hoh-trip-union

@ctrip/hoh-triplog

@ctrip/hoh-ubt

@ctrip/hoh-shark

@ctrip/hoh-lazy

@ctrip/hoh-hydrator

@ctrip/hoh-component-context

@ctrip/hoh-image

@ctrip/hoh-storage

@ctrip/hoh-abtest

@ctrip/hoh-qconfig

@ctrip/hoh-sso

@ctrip/hoh-web-core-base

Explore these trending destinations for ${{brandName}} properties

Top ${{brandName}} getaways

Explore our curated selection of ${{brandName}} retreats in ${{cityName}}

Top ${{brandName}} stays in ${{cityName}}

Experience your dream ${{brandName}} stay in ${{cityName}}

Your perfect getaway: Top ${{brandName}} picks in ${{cityName}}

Handpicked ${{brandName}} properties in ${{cityName}}

Find your favorite ${{brandName}} properties in ${{cityName}}

Hotels near ${{poiName}}, ${{cityName}}

${{cityName}} Hotels with ${{facilityName}}

Find ${{typeName}} in ${{cityName}}

${{starName}} Hotels in ${{cityName}}

Find ${{themeName}} Hotels in ${{cityName}}

Scroll down to see hotels

Hotels near ${{poiName}} in ${{cityName}}

Enter your dates for the latest hotel rates and availability.

${{cityName}} Hotels from ${{displayPrice}}

Your recent searches

The 10 BEST Hotels in ${{cityName}} of ${{Year}} | Trip.com

seo-brand-page_PC_0_0_87

Hotel NEO properties

Top Hotel NEO getaways

Handpicked Hotel NEO properties in Bali

Hotel Neo+ Kuta - Legian by Aston

Hotel Neo Denpasar Bali by Aston

Hotel Neo - Kuta, Jelantik

Top Hotel NEO stays in George Town

Neo+ Penang

Your perfect getaway: Top Hotel NEO picks in Benda

Hotel Neo+ Airport - Jakarta

Keep Exploring

More Popular Hotel Brands

Popular Cities