Name: Sheraton Grand Hotel, Dubai
Address: Dubai, United Arab Emirates
Rating: 9.3

China

Shanghai

Türkiye

Istanbul

United Arab Emirates

Dubai

Xi'an

United States

New York

Guangzhou

I chose the Sheraton Grand Shanghai Pudong for my business trip to Shanghai, and my stay was completely comfortable and pleasant – truly an excellent choice for business travelers.

The location is exceptionally good, right in the heart of Pudong Binjiang. It's within walking distance of the metro, making commutes to major office buildings and exhibition centers quick and easy. The surrounding commercial area has all the amenities you could need, with convenient dining and shopping options.

Booking a river view room was a real treat! The high-floor, panoramic floor-to-ceiling windows offered unobstructed views of the Huangpu River. In the evenings, I could enjoy the cruise ships and city lights while bathing – every photo I took looked like a masterpiece of Shanghai. The room's decor was simple yet upscale, with great natural light. The desk was large, perfect for working overtime if needed. The bedding was soft and thick, and the soundproofing was excellent, ensuring a peaceful night's sleep even after a tiring business day. The bathroom had a separate wet and dry area, fully stocked with toiletries, and was spotlessly clean.

The service was full of thoughtful details. The front desk staff were kind and handled check-in and check-out quickly. The nightly turndown service was attentive and thorough, and the housekeeping was meticulously done. The breakfast offered a good mix of Chinese and Western dishes, and the quality was excellent. The high-altitude swimming pool offered a breathtaking view, and the 24-hour gym was well-equipped, perfect for unwinding after work. The hotel also had comprehensive meeting rooms and a business center, ideal for hosting clients and small discussions.

Whether it's for a short business trip or a brief stay, this hotel is perfectly suited. The views, service, and facilities are all top-notch, and it offers great value for money. I've already saved it as my go-to choice for future business trips to Shanghai!

This hotel is absolutely perfect for a groom's wedding suite! It's very photogenic, and the room even came with thoughtful red bedding. The living room was beautifully decorated, which created a fantastic ambiance. The floor-to-ceiling windows provided excellent natural light. Parking was convenient, and they offer simple meals on the first floor, which was great for feeding the driver, photographer, and other staff during lunch. Overall, we were very satisfied. It's an excellent choice for anyone planning a wedding here! 😊

At the end of June, my child had an exam at a nearby middle school, and I wanted comfort, convenience, and safety, so Sheraton was the obvious choice. We had lunch at the Caiyuexuan restaurant on the second floor for two days. It was safe and convenient, and my child could even take a short nap there. I felt the portion sizes at the restaurant were quite generous, and the taste was good too. Although the breakfast selection wasn't huge, they had all the essentials.

As an older, established hotel, the hardware facilities are always up to standard. As for the service, the staff in the breakfast restaurant, Chinese restaurant, and housekeeping were all excellent and very enthusiastic. However, the young lady at the front desk who checked us in was a bit difficult to deal with – she seemed to be in a very bad mood that day.

The Sheraton Jiading is probably the most upscale hotel in Jiading District. Even though it's been open for eleven years, the facilities are excellent and don't feel dated at all. The hotel is built by the river, so if you stay on a high floor, you can enjoy river views and see the lively atmosphere on the opposite bank. The hotel's high occupancy rate shows how popular it is; looking up from downstairs at night, nearly every room has its lights on. The front desk staff are very helpful and patient, and they communicate smoothly in foreign languages when assisting international guests. The in-room amenities are comprehensive and very convenient. The hotel's supporting facilities are also fantastic, including Chinese, Western, and Japanese restaurants, as well as a lobby bar, meeting venues, a swimming pool, and a gym – truly impressive.

Great location, right next to Qingxi Ancient Town. There's a large underground parking lot. The rooms are very clean and spacious, with excellent views. You can clearly see the entire Qingxi Ancient Town. The small path outside the hotel is a beautiful walk directly to the ancient town. Breakfast is also good, with a wide variety and high quality.

I was on a business trip from Shanghai to Nantong and decided to stay here on the way back. Huge thanks to Peter at the front desk and Manager Hang for upgrading my room! Overall, it was a good experience, though breakfast was pretty standard, nothing to write home about. What really surprised me was the Chinese restaurant here – I was too lazy to go out the night before, and the meal I had there far exceeded my expectations; the dishes were all excellent. Also, it's great that the hotel has its own parking lot, with easy in-and-out access, which is a big plus.

I had a great stay at Sheraton Pudong. The customer service was exceptional — every time I had a question or needed something, the staff responded right away and made sure everything was taken care of.

The hotel itself was spotless. Honestly, out of all the places I stayed during my three weeks in China, this was one of the cleanest accommodations I came across.

The location couldn’t be better. There’s a subway station right outside the hotel, which made getting around super easy. Plus, food options are everywhere, and the newly opened Walmart nearby was a nice bonus for quick snacks and essentials.

We booked a family room, and my kids loved it. It was spacious, comfortable, and perfect for us to relax after long days exploring Shanghai.

Overall, Sheraton Pudong ticked all the boxes: great service, super clean rooms, and unbeatable convenience. I’d definitely stay here again.

P/S: the official photos are the actual photos of the accomodation. No need for me to add more 😊

Overall, it was good. We arrived at 12 PM and had to wait for our room. The front desk struggled with the credit card machine; it kept failing. I suspect they were trying to process my VISA card using the UnionPay option. No wonder all my other purchases outside the hotel went through without a hitch, but it wouldn't work once I got to their hotel!

The service was fantastic! I arrived at the hotel at 6 AM, and the staff member kindly let me check in after a short wait. So thoughtful! The room was spacious and very comfortable. Breakfast was also good, with hot soup and an omelet. There's a kettle in the room, which is great for making hot drinks! Excellent! The hotel's Turkish bath was also wonderful. A truly great experience. Plus, there's a convenient shuttle bus from the hotel to Taksim Square.

The room was clean and comfortable, and the overall atmosphere was calm and welcoming. The amenities were good, and everything we needed was available.

Very good breakfast buffet and good service in the restaurant. Poor service at the front desk. Otherwise, it was okay, but nothing special.

Great large clean room with good facilities. The bed was excellent. The view over the city at night is stunning
Breakfast was very good, plenty of choice in bot local as Europeans food.

This is my second visit at the hotel, I love the 70s ambience especially the grand marble staircase leading up to the reception. The vast chandeliers in the lobby area adds to the overall good impression. There is nothing 70s about the rooms, many overlooking the Creek. The rooms are comfortable, well appointed with all the amenities except for a bathrobe.
Surprisingly, restaurant prices on offer are very reasonable for a 5 stars hotel. Service was excellent throughout.

⭐⭐⭐⭐⭐ 10/10 – We Wish We Had Stayed Longer!

We stayed at the Sheraton in Dubai for two nights as a family of four, and we honestly wish we had booked a longer stay.

From the moment we arrived, the service was outstanding. A special thank you to Jazz at check-in, who made us feel so welcome and ensured everything went smoothly. Every member of staff was exceptional—from the bellhops who helped with our luggage, to the housekeeping team, and the staff in the cafeteria restaurant. Everyone was friendly, professional, and always happy to help.

The hotel itself was spotless, and our room was modern, beautifully maintained, and extremely comfortable. It was the perfect place to relax after a day out in Dubai.

We genuinely couldn’t find a single negative thing about our stay. Everything exceeded our expectations, and we will definitely be returning the next time we’re in Dubai.

10/10. Highly recommended—we can’t wait to come back!

The Sheraton boasts an excellent location, situated right above the Mall of the Emirates. You can access it directly from the metro via an underground passage. The twin beds were a little on the small side. Interestingly, there's no hairdryer outlet in the bathroom here in the UAE. The view from the window wasn't anything special. The breakfast was good, but after two days, it starts to get a bit repetitive. From outside, you can catch glimpses of the Burj Al Arab and the Burj Khalifa.

Excellent location, decent breakfasts, and good service. I deducted a star for the renovations and the long waits for the elevator. Don't bother with a sea view, as it's completely blocked by towers. A view of Dubai Marina is better, cheaper, and comes with a balcony. We had to switch rooms, and big thanks to the staff for accommodating us. A Russian-speaking girl helped us out.

We booked a stay at the Sheraton Grand Dubai to celebrate our daughter’s birthday and what a fun and memorable experience it was! We visit Dubai several times a year but had never stayed here before. Our daughter, who lives in Dubai, suggested after she enjoyed a pool day, and it turned out to be a brilliant idea.

The food was really great, the staff were outstanding, and the service throughout was exceptional. The pool area was beautiful and relaxing, everything about the stay was perfect. We couldn’t find a single thing to fault.

Highly recommend the Sheraton Grand Dubai — we’ll definitely be back!

Sheraton

Columbus

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