Hangzhou

Hotels near Shangxiang Ancient Road, Hangzhou

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Best Hotels near Shangxiang Ancient Road

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half yard
half yardhalf yard
West Lake, Lingyin Temple Scenic Area | 0.67km from Shangxiang Ancient Road
The half yard is one of the newest hotels in Hangzhou, having opened in 2023. Traveling to the hotel is easy with Hangzhou Railway Station located approximately 10km away and Hangzhou Xiaoshan International Airport roughly 39km away. Seeing Hangzhou's sights from this hotel is easy with Maojiabu Village, Flying Peak and Zhongtianzhu Fajing Buddhist Temple all close by. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. Guests of this Hangzhou hotel can make use of the parking facilities. There's never a dull moment at this hotel, our guests indicate that the facilities are excellent.
Perfect
10 review
5.0/5
Price from
BRL 185
per night
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Hangzhou Shusheng Longjing Floor Heating Hotel
Hangzhou Shusheng Longjing Floor Heating HotelHangzhou Shusheng Longjing Floor Heating Hotel
West Lake, Lingyin Temple Scenic Area | 0.74km from Shangxiang Ancient Road
The Hangzhou Shusheng Longjing Floor Heating Hotel is an ideal spot for travelers wanting to discover the city. Visitors to Hangzhou will find that the Hangzhou Shusheng Longjing Floor Heating Hotel is a fantastic accommodation choice. The hotel is conveniently located just 9km from Hangzhou Railway Station and 35km from Hangzhou Xiaoshan International Airport. This hotel is located near many of Hangzhou's attractions including Yunsong Bookstore, Hangzhou Botanical Garden and Hangzhouxihufengjingmingshengqu-xihuyoujing Park. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Hangzhou hotel features parking on site. Our guests consider this hotel to have excellent service. This hotel is particularly popular with those traveling with families.

GGuest User 2023.11.22
The service is very good and warm. It is right on the edge of the West Lake. Local snacks from Hangzhou are given, which are delicious. There is a tea garden outside the restaurant, and it is also very photogenic. Xiao Liu at the front desk and the little housekeeper are very enthusiastic! At the end of check out, I also gave a small gift.
Outstanding
2577 review
4.7/5
Price from
BRL 421
per night
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West Lake Teavilla
West Lake TeavillaWest Lake Teavilla
West Lake, Lingyin Temple Scenic Area | 1.26km from Shangxiang Ancient Road
The West Lake Teavilla provides a great place for travelers to relax after a busy day. The West Lake Teavilla offers a pleasant stay in Hangzhou for those traveling for business or leisure. The hotel is only 8km from Hangzhou Railway Station and 34km from Hangzhou Xiaoshan International Airport, giving guests a number of convenient transportation options. There is no shortage of things to see in the area, with the Prince Bay Park, Three Pools Mirroring the Moon and Yu Qian Shrine all nearby. After a long day of sightseeing, guests can retire to the comfort of the hotel. Guests tell us the location of this hotel is fantastic. This hotel is particularly popular with those traveling with families.

GGuest User 2023.08.10
I booked it before I went there, and I was worried about the hygiene at first. I read in the comments section that some people said the hygiene conditions were not good, but after I went there I found it was quite clean. The villa was renovated and the yard is very charming.
Excellent
288 review
4.5/5
Price from
BRL 233
per night
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Re-encounter Homestay (Hangzhou West Lake Lingyin Temple Store
Re-encounter Homestay (Hangzhou West Lake Lingyin Temple StoreRe-encounter Homestay (Hangzhou West Lake Lingyin Temple Store
West Lake, Lingyin Temple Scenic Area | 1.54km from Shangxiang Ancient Road
Perfect
9 review
5.0/5
Price from
BRL 235
per night
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Hangzhou Jian Zhi Er Qi Youth Hostel (West Lake District Wensan Road Subway Station Branch)
Hangzhou Jian Zhi Er Qi Youth Hostel (West Lake District Wensan Road Subway Station Branch)Hangzhou Jian Zhi Er Qi Youth Hostel (West Lake District Wensan Road Subway Station Branch)
Huanglong Sports Centre | 3.78km from Shangxiang Ancient Road
I found a treasure youth hostel in Hangzhou. The new store has no formaldehyde. The environment and decoration are very good. It is simple and elegant. The most important thing is that the atmosphere in the store is very good. They organize table games and foreign friends. There are pianos đŸŽč, guitars 🎾, and two cute kittens. The front desk lady is very beautiful. The young man is serious about his work. The cleaning auntie’s service is very good. In addition to the staff in the store, the guests staying in the hotel are also easy to get along with. There are many young people with very high quality. The transportation is also convenient. It is very close to the West Lake and has a high cost-effectiveness. I strongly recommend Hangzhou Jianzhi Erqi. Sisters who can’t find a suitable place to stay in Hangzhou can feel free to go to this place. Sisters who come to travel and play can also go to this place. It really feels good.

GGuest User 2024.09.04
I found a treasure youth hostel in Hangzhou. The new store has no formaldehyde. The environment and decoration are very good. It is simple and elegant. The most important thing is that the atmosphere in the store is very good. They organize table games and foreign friends. There are pianos đŸŽč, guitars 🎾, and two cute kittens. The front desk lady is very beautiful. The young man is serious about his work. The cleaning auntie’s service is very good. In addition to the staff in the store, the guests staying in the hotel are also easy to get along with. There are many young people with very high quality. The transportation is also convenient. It is very close to the West Lake and has a high cost-effectiveness. I strongly recommend Hangzhou Jianzhi Erqi. Sisters who can’t find a suitable place to stay in Hangzhou can feel free to go to this place. Sisters who come to travel and play can also go to this place. It really feels good.
Outstanding
481 review
4.8/5
Price from
BRL 37
per night
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慹正酒ćș—ïŒˆæ­ć·žæ–‡äž‰è·Żćœ°é”站ćș—
慹正酒ćș—ïŒˆæ­ć·žæ–‡äž‰è·Żćœ°é”站ćș—ïŒ‰ć…šć­Łé…’ćș—ïŒˆæ­ć·žæ–‡äž‰è·Żćœ°é”站ćș—
Huanglong Sports Centre | 4.09km from Shangxiang Ancient Road
The room was clean and hygienic, and the front desk service was friendly. However, the staff who prepared the room did not refill the water and tea bags. You need to ask the front desk to get them yourself. The nearby subway station exit is closed, so you need to walk a little further. If you are bringing the elderly or children, you will need to walk a little longer.

WWei Yen 2024.05.21
The room was clean and hygienic, and the front desk service was friendly. However, the staff who prepared the room did not refill the water and tea bags. You need to ask the front desk to get them yourself. The nearby subway station exit is closed, so you need to walk a little further. If you are bringing the elderly or children, you will need to walk a little longer.
Outstanding
789 review
4.8/5
Price from
BRL 201
per night
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Mcsrh Hotel (Hangzhou West Lake District)
Mcsrh Hotel (Hangzhou West Lake District)Mcsrh Hotel (Hangzhou West Lake District)
Huanglong Sports Centre | 4.35km from Shangxiang Ancient Road
The.staff here, despite not speaking ANY English were EXCELLENT. They were so helpful, and genuinely tried to make my stay as comfortable as possible.The girl and boy who checked me in did a great job. Room was clean and spacious. Good shower, with plenty of hot water. Bed large and comfortable. AC did leak water into the room a couple of times, do hope that will be fixed. When checking out presented with a snack and small soft toy, a very thoughtful gesture. Would definitely stay here again.

DDawei 007 2024.05.23
The.staff here, despite not speaking ANY English were EXCELLENT. They were so helpful, and genuinely tried to make my stay as comfortable as possible.The girl and boy who checked me in did a great job. Room was clean and spacious. Good shower, with plenty of hot water. Bed large and comfortable. AC did leak water into the room a couple of times, do hope that will be fixed. When checking out presented with a snack and small soft toy, a very thoughtful gesture. Would definitely stay here again.
Outstanding
1504 review
4.7/5
Price from
BRL 93
per night
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Haoyi Hotel(Hangzhou West Lake Southern Song Yujie store)
Haoyi Hotel(Hangzhou West Lake Southern Song Yujie store)Haoyi Hotel(Hangzhou West Lake Southern Song Yujie store)
West Lake Scenic Area | 4.72km from Shangxiang Ancient Road
The Haoyi Hotel(Hangzhou West Lake Southern Song Yujie store) is one of the newest hotels in Hangzhou, having opened in 2021. The hotel is conveniently located just 1km from Hangzhou Railway Station and 27km from Hangzhou Xiaoshan International Airport. Just a short walk from Ding'an Road Metro Station, traveling to most city destinations is a breeze. With multiple attractions nearby including The Drum Tower, Chaotian Gate and Wushan Square, guests will find plenty to keep themselves occupied. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Hangzhou hotel offers parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling with families, this hotel is consistently one of the most popular choices.

TTom Harris_87 2023.12.26
Hotel located near to metro station. The nearest station is Ding’an station exit gate D. The metro is red color (Line 1) direct line connecting to Hanzgzhou airport. So if you coming from airport no need to the change line. Hotel itself located at city, morning time can walk to Hangzhou museum, along the way many shops around. Western shops eg: macdonald, costa coffee, starbuck. Alot cafe, tea, souvenir shops. Close also morning market called Damanong. Can have breakfast and see the morning market. Use the public bicycle to go there, just use alipay. Distance 1.2km. Near the morning market at the end there is God City Temple for you to visit, can see the whole Hangzhou city from top of the temple. The hotel is clean, have free washing machine and dryer machine. Detergent provided. At the same place there are 2 treadmills provided ( gym quality). Couch provided while you waiting for you laundry. There is also a steam iron provided. Breakfast selection is good with varities of foods like egg fried rice, chicken sausage, ham, beef, eggs, salted eggs, cereal, warm soy milk, milk, bread, butter and strawberries jam. Noodles, congee, fruits, croissant, cupcakes, corn, cookies. There are 2 robots helping to deliver things inside the hotel. If you order food, the robot will send the food to your room. There are also snacks you can buy at the ground floor. For muslim, this hotel located infront of a mosque, there is a Halal restaurant near to the hotel. More halal restaurant across the road near to exit A og Ding’an metro station. I came during Christmas, the hotel give me present for Christmas, when I check out they give me souvenir to me also. Everyday, I was provided with 2 bottles of water and change new set of towel. The water heater, the heater function very well during winter. Im a happy guy during the visit.
Outstanding
5039 review
4.7/5
Price from
BRL 153
per night
Check Availability
Flowerfield Zan Hotel(West lake Huanbei Silk Clothing Market Branch
Flowerfield Zan Hotel(West lake Huanbei Silk Clothing Market BranchFlowerfield Zan Hotel(West lake Huanbei Silk Clothing Market Branch
Wulin Square Area | 5.54km from Shangxiang Ancient Road
Clean and comfortable bed and shower, has basic amenities that is sufficient for a solo traveller and short stay. However they do not provide bottled water daily during housekeeping and when I asked at the front desk they said it was chargeable at additional cost, which is rare for a hotel in China. Location is near Wulin street and west lake.

GGuest User 2024.07.02
Clean and comfortable bed and shower, has basic amenities that is sufficient for a solo traveller and short stay. However they do not provide bottled water daily during housekeeping and when I asked at the front desk they said it was chargeable at additional cost, which is rare for a hotel in China. Location is near Wulin street and west lake.
Excellent
478 review
4.3/5
Price from
BRL 74
per night
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Hangzhou Qianjiang New City SSAW Hotel
Hangzhou Qianjiang New City SSAW HotelHangzhou Qianjiang New City SSAW Hotel
Qianjiang New Town | 7.11km from Shangxiang Ancient Road
The hotel group has been focusing on the hotel business for 25 years, based on high-end business and vacation in China. The group has three holding companies, "Junlan", "Junting" and "Jinglan". It includes 10 brands, including "Narada Hotel, Narada Resort Hotel, Junting Yebo, SSAW Pavilion Design Hotel, SSAW Boutique Hotel, Jinglan Hotel, Jinglan Qingtang, etc. The hotel is located in the CBD of Qianjiang New Town, Hangzhou, with Exit (C) of Jinjiang Station of Metro Line 1 and 4, 20 minutes' drive to West Lake, 15 minutes by subway Civic Center, Hangzhou Grand Theatre, The MixC and Raffles City, adjacent to Qiantang River, Sijiqing Garment Market, West Lake Yintai, Wushan Square, City Balcony, Forest Park, Deshou Palace, Hu Xueyan's Former Residence, Hefang Street Southern Song Dynasty, convenient travel. The hotel is designed in Southeast Asian style and provides 218 spacious and comfortable rooms and suites for business and tourism guests, with room sizes of 25 to 50 square meters. The front desk is located in the lobby on the 1st floor, and the Four Seasons Garden Restaurant, gym, and laundry room are all located on the 5th floor. As the highlight of the hotel, the atrium on the 5th floor adopts a hollow design to reflect the design aesthetics and increase the lighting and ventilation effect. The restaurant brings you a delicious feast with high-quality food. Chinese and Western food in the space, special Hangzhou breakfast file, give you a different enjoyment. The space includes a conference hall, with a total of 6 meeting rooms, enjoying 8.4*4.6mLED, 60 to 800 square meeting rooms for a variety of choices, and the 3rd floor can relax and enjoy massage services. The dining box on the 4th floor is authentic Hangzhou cuisine, and you can enjoy food with friends and family. SSAW Boutique Hotel Hangzhou Qianjiang New Town can not only bring independent and comfortable space for business guests, but also bring a sense of "home" to all travelers.

GGuest User 2024.04.21
When I came to Hangzhou, I decided to stay at Junting Hotel. Overall, I felt it was pretty good! The room was very big, the bed was almost two meters long, the bathroom had two bathtubs and a bathtub! The breakfast was also quite rich, with basically everything. There was also a children's playground that children loved the most. Although it was small, it was enough for playing! The address is just at the C2 exit of Jinjiang subway station, turn left and walk for a while! I will come again next time if I have the chance
Outstanding
2049 review
4.7/5
Price from
BRL 314
per night
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See all Hotels near Shangxiang Ancient Road

Top Pick Hotels

Check out these top-booked hotels from the past 30 days!
4.7/5
5033 review
Zhejiang Hotel
West Lake, Lingyin Temple Scenic Area, Hangzhou | 0.97KM from Shangxiang Ancient Road
"Classy environment""Friendly front desk staff"
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4.8/5
4443 review
West Lake State Guesthouse
West Lake, Lingyin Temple Scenic Area, Hangzhou | 1.26KM from Shangxiang Ancient Road
"Classy environment""Delicious breakfast"
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4.9/5
415 review
LE HOUSE Hotel
West Lake, Lingyin Temple Scenic Area, Hangzhou | 1.92KM from Shangxiang Ancient Road
"Great service""Delicious breakfast"
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4.7/5
2989 review
Sunday Sunny Resort
West Lake, Lingyin Temple Scenic Area, Hangzhou | 1.34KM from Shangxiang Ancient Road
"Classy environment""Friendly front desk staff"
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4.5/5
138 review
Yurong West Lake Bieyuan Holiday Hotel
West Lake, Lingyin Temple Scenic Area, Hangzhou | 0.3KM from Shangxiang Ancient Road
"Great stay!""Classy environment"
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4.7/5
721 review
Miyinchanhe Hotel
West Lake, Lingyin Temple Scenic Area, Hangzhou | 1.45KM from Shangxiang Ancient Road
"Classy environment""Delicious breakfast"
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4.8/5
3830 review
Hangzhou Hua Jia Shan Resort
West Lake, Lingyin Temple Scenic Area, Hangzhou | 2.03KM from Shangxiang Ancient Road
"Classy environment""Delicious breakfast"
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4.8/5
417 review
Yueshang Yunshe Homestay
West Lake, Lingyin Temple Scenic Area, Hangzhou | 1.75KM from Shangxiang Ancient Road
"Convenient location""Classy environment"
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4.7/5
432 review
Amanfayun
West Lake, Lingyin Temple Scenic Area, Hangzhou | 2.4KM from Shangxiang Ancient Road
"Classy environment""Quiet & comfortable"
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4.8/5
150 review
Hangzhou Yinxi Tea House (West Lake Lingyin)
West Lake, Lingyin Temple Scenic Area, Hangzhou | 1.61KM from Shangxiang Ancient Road
"Garden view""Convenient location"
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Latest Reviews for Hangzhou hotels

Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.8/5
Outstanding
GGuest UserLovely hotel in the middle of West Creek/ Xixi National Wetlands Park in Hangzhou. The hotel and service offerings are excellent, located in a very secluded spot away from the hustle and bustle, great for relaxation and enjoying the serene and tranquil surroundings. There is a small lake in the middle of the hotel, which I understand is owned and managed by the hotel. The views are wonderful and better than going to the famed West Lake (way too touristy and crowded). I think this hotel has a lot going for it, even though it’s not a known brand. I would say some things for improvement are as follows: Must, must open a spa. AmanFayun, Banyan Tree, Anh Luh and Four Seasons all have spa’s and they’re at roughly the same price point. This wasn’t a deal breaker for me, but for some people this would put them off from booking here. Gym. This place needs an on-site gym for obsessed exercise freaks like me (and other health obsessives that want to go to an all-inclusive resort). Also, with the yummy high calorie food offerings in the restaurant, I would like to work those calories off and not worry about getting home fatter than when I left! Restaurant – Excellent service from the wonderful manager, who I forgot to ask her name and all her staff. Very good manners from all the staff, very quiet voices, barely can hear them speak amongst themselves. However there needs to be more of an international offering for people that visit from outside China (US/ Europe, India/ South East Asia/ Gulf countries, who all would probably stay here in the future). There should be another restaurant that offers international fayre, as well as the traditional Chinese restaurant, so both sets of visitors are catered for, and more choice is always good for people that stay longer than 3 days. And vegetarian/ vegan options would be very appreciated. The “Savoir resort” is not mentioned on Didi maps or on Baidu maps, and the Chinese name bears absolutely no resemblance to the English name æ­ć·žæ‰€è§ – è„żæșȘćșŠć‡é…’ćș—. Foreign people may have problems finding this location on their maps/ getting here without help (the less help that is required, the better). The two top-end rooms (6999 yuan a night and 15,000 yuan a night) cannot be booked on æș繋 Ctrip or Trip.com. I think there should be 5 – 10 pictures on the site showing these rooms as bookable. I take a long time researching a hotel before booking, so the more information available, the better. The boat trip in the hotel is way better than the boat trip offered outside the hotel. I really enjoyed it, but I don’t think many people use it, which is a shame of a great resource. The fact this hotel has its own private lake is something that makes it stand out from the other hotels. PS , I cannot upload my videos of the boat trip inside the hotel's lake because the file is too big :'(
Savoir Resort
Savoir Resort
Xixi Wetland Park Area, Hangzhou
Price per night from: BRL 1781
4.8/5
Outstanding
AAnna in ChinaIt was my first trip to Hangzhou. I wanted to celebrate my husband’s birthday here and it was totally impromptu. What I was looking for: 1) a closer location to the West lake - to walk there, not to ride; 2) a balcony or courtyard; 3) and/or at least a beautiful view and surroundings; 4) as we love tea and really interested in Chinese tea culture, some tea plantation nearby could be a plus! Not many hotels seemed to meet my requirements and those which fit were way beyond our budget. Xunzhenshe hotel looked very pretty but their description was not very clear. Anyway, considering that I was booking our room just a day (!) before our arrival on Friday night, Xunzhenshe seemed to be my only choice with just two rooms left. To be honest, I didn’t expect much when we arrived. However, from the beginning the service was outstanding with a personal approach. At the hotel they greeted us as we were VIPs. Celia, an English-speaking lady, who contacted me after my booking, was extremely helpful. She gave us few recommendations about Hangzhou and the area nearby. She showed us the tea plantation just next to the hotel and a room where farmers were drying tea leaves - it was quite short but interesting introduction to the hotel environment. The hotel itself is owned and managed by a former architect. The building was built based on construction principles of the Song dynasty. As I understand, all ground floor units have their own courtyard. There is a parking lot, a tea room and a restaurant at the hotel. We were given a non-smoking one-bedroom apartment in a quieter part of the hotel and could enjoy our morning tea in our small but elegant courtyard. The apartment was clean with all necessary amenities. There was a kitchen and a dining room with a huge table (we didn’t use this room though). The breakfast buffet was included in the rate, however they offered mostly Chinese food (no problem for us as we love it). Our dinner and breakfast food were delicious! Also, we so much appreciate totally unexpected birthday presents to my husband. Upon arrival he found a little gift with a touching handwritten birthday message and then birthday noodles were served at the restaurant. So, it was very unique and memorable celebration! After all, I was really happy with my hotel’s choice. To conclude what we loved the most about this hotel: 1. Attentive and caring service 2. Nature and beautiful surroundings 3. Very good location: just next to the West lake park and bridges. Walkable distance to the famous night show Impression and Su Causeway. Not far away to Leifeng pagoda and Longjing and Meijiawu villages. 4. Good Chinese restaurant with a terrace just next to the tea plantation 5. Amazing tea Me and my husband had a great time in Xunzhenshe. Highly recommend it to those who love places with soul.
Shusheng. No.1 Courtyard of True Floor Heating (West Lake Lingyin Store)
Shusheng. No.1 Courtyard of True Floor Heating (West Lake Lingyin Store)
West Lake, Lingyin Temple Scenic Area, Hangzhou
Price per night from: BRL 818
4.7/5
Outstanding
SSuoluomen77777777This is a very distinctive hotel, the room is very clean, the decoration is very exquisite, the service is very attentive, the room type is very comfortable, the children like it very much, the bed is soft and comfortable, very comfortable, the front hall Xiao Wang Xiao Sun staff are very warm, praise Oh, will come again next time!
Holiday Inn Express Hangzhou Qianjiang Century City
Holiday Inn Express Hangzhou Qianjiang Century City
Olympic Expo/Qianjiang Century City, Hangzhou
Price per night from: BRL 236
4.7/5
Outstanding
WWangThe staff are very friendly and very helpful. Very patient and polite we we felt very well taken care of. Even the security guard are very helpful. They give us supper vouchers when we are hungry at 10 pm. Very attentive to every single request or comments we make. ïżŒ The only thing I hope they can improve is the ceiling can be taller in the room and the toilet can be a bit more quiet. But everything else is good.
Mercure Hotel (Hangzhou West Lake)
Mercure Hotel (Hangzhou West Lake)
West Lake Scenic Area, Hangzhou
Price per night from: BRL 208
4.7/5
Outstanding
AAnonymous UserIt was really a surprise. I booked a room in other hotels. As a result, two people came to the hotel temporarily. The hotel was full of rooms. I found a Ningmeng hotel on Trip.com. The price during the Spring Festival is really a good deal. I saw the room and placed an order decisively. Although I stayed for one night in transition, But I was really satisfied, the room and public areas were very clean and the service was very good. Thanks, capital praise!
Lemon Hotel
Lemon Hotel
West Lake Scenic Area, Hangzhou
Price per night from: BRL 81
4.7/5
Outstanding
TTeeoteeThe location is superb. It is really closed to the mrt station in Huangzhou. This station is also a Inter-city station that allows you to travel directly to Shanghai. Although not a main station in Huangzhou, but a few trains a day to Shanghai is enough.
Holiday Inn Express Hangzhou West Lake East
Holiday Inn Express Hangzhou West Lake East
Hangzhou Railway Station Area, Hangzhou
Price per night from: BRL 208
4.6/5
Outstanding
TTuLovely hotel, located right in front of West Lake main area with the big shopping malls next door. Warm a**osphere and cozy rooms
Grand Hyatt Hangzhou
Grand Hyatt Hangzhou
West Lake Scenic Area, Hangzhou
Price per night from: BRL 833
4.5/5
Excellent
MMukulDear Trip Manager , Make sure hotel’s top management reads this message . I had checked out around 1.50 pm on 1st then gone to watch hockey match and after match directly drove to Shanghai. After Shanghai around 8.45 pm released I left my & families passport in locker of the wardrobe , locker was left open therefore no password required to open . I immediately called hotel’s front desk first spoke to lady she told exact locatio n of three passports. I waited for 20 minutes then called again this fine spoke to another person “ Wu” , he was more responsive and told he will check and assured to call back but he didn’t call back . I called after about 20 minutes he told he found a gold chain . This my gold chain I asked him again did he find passport he told “ no , think else was found “. Actually he didn’t send anybody to room to check . He lied ! . I told him to check again as I told him exact place of my passport. He said he will get it checked . I waited again for about 20 minutes again and called again spoke to him this time he told that another guest has checked in and therefore they cannot as guest is not in room . He told me to wait until guest comes back . Hotel’s housekeeping staff had found my chain in afternoon while cleaning and gave it front desk . Actually hotel should have called me on mobile immediately but wondering why this such kind of negligence . Absolutely disappointed. We kept on calling a few time until 1.15 am , my wife called atleast 10-15 times . Front desk staff kept on saying cannot enter room as guest hasn’t comeback . Meanwhile I had contacted via your app to three agents they said they will come back in one hour but nobody did 
..!!! I had called around 1.15 am to hotel and told them I have no option to call police . Then Wu told he wait for 10 minutes , he called back and told to call police . I called 110 gave full information to police and with 10 minutes local police station called back to verify and after about 10-15 minutes I called Police again they said front desk has found my passports . If front desk had not authority to enter thek should have given option to call police and then they could enter room to search . Untrained unprofessional staff made me suffer for 4 & half ours . I will tell this story to all and will tell to all to never stay in this hotel ever 
. Thanks
Oakwood Residence Hangzhou
Oakwood Residence Hangzhou
Huanglong Sports Centre, Hangzhou
Price per night from: BRL 436
4.5/5
Excellent
GGuest UserIt's very close to the subway station, and all the hotel's facilities are on the passing level. It's great that more than 200 hotels in Hangzhou can have this level. There are also restaurants nearby, which is okay as a business hotel.
Jinjiang Inn Select (Hangzhou Binjiang University Town Puyan Metro Station)
Jinjiang Inn Select (Hangzhou Binjiang University Town Puyan Metro Station)
Hangzhou Paradise and Huxiang Scenic Area, Hangzhou
Price per night from: BRL 128
4.3/5
Excellent
GGuest UserVery satisfied with the stay. Came to Hangzhou with friends. This loft is very suitable for us. There is a bathroom on the upper floor and one on the lower floor. It is much better than those chain brands. The area is also large. The layout is very thoughtful. I will come again next time I visit.
Golden Citypin Apartment
Golden Citypin Apartment
Hangzhou Railway Station Area, Hangzhou
Price per night from: BRL 342

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