"The hotel is a good budget/mid-range option, especially if you mainly need a comfortable place to sleep and don’t mind being outside central Bangkok."
"Located a little outside the heart of Bangkok, which is good for traffic, not too good for dining out options. FORTUNATELY, the hotel has excellent room service and dining options. Ordered room service a couple nights, quality and taste was excellent, never got tired of the sel action. Housekeeping was excellent as well. Mr. We serviced our room daily. He did an awesome job and took care of any additional items we needed,like coffee. Room was very clean, bed was comfortable and clean. I will definitely stay there again. Lastly, close to the Si Kritha monorail, you can access main Bangkok from there."
"Changed to a cleaner room than the previous one. All the staff are very friendly but they are super busy during checkout time. Make sure you leave enough time because they need to check your room before refund deposit."
"The room was tidy and clean, but when I pulled out the chair, it was covered in hair, which was a bit unsettling. The location is excellent, with a bus stop right at the alley entrance and the mall within walking distance. It's suitable for a travel stay."
"I would like to express my appreciation for the outstanding service I received during my stay at your hotel. From the moment I arrived, every staff member greeted me with warmth, professionalism, and care. The check-in process was smooth and efficient, and my room was spotless, comfortable, and well prepared. Whenever I needed assistance, the team responded promptly and courteously, always going the extra mile to make my stay enjoyable. Your attention to detail and dedication to guest satisfaction made me feel at home. Thank you for a memorable experience. I recommend your hotel and look forward to returning soon."
"The Kantary hotel chain is generally known for its good quality and service standards. However, this particular property fell below the standard I have experienced at other Kantary hotels.
There were several areas that require improvement. The hallway appeared dusty, which affected the overall impression of cleanliness. Housekeeping service was also inconsistent; on one occasion, room cleaning was done late in the afternoon, and the bed linens were not changed.
The breakfast offered a good variety of food, which I appreciated. However, some aspects of staff professionalism and conduct were disappointing. In particular, one female staff member working in the breakfast restaurant repeatedly engaged in loud conversations, apparently discussing complaints or work-related matters with another staff member (possibly a supervisor) who was regularly working at a table in the corner of the restaurant. This occurred on several mornings during my stay and created an uncomfortable atmosphere for guests.
I would respectfully suggest that the hotel strengthen staff training in professional etiquette, guest interaction, and workplace conduct. Staff should be reminded that guest-facing areas, especially the restaurant, should maintain a professional and welcoming environment at all times. Greater emphasis on service manners, communication standards, and hospitality professionalism would help improve the guest experience and better align this property with the standards associated with the Kantary brand."
"The location of the hotel is not too far from the airport, so location wise it is quite all right. There are not restaurants within walking distance, but the small restaurant within the hotel is quite good. The swimming pool and gym at the hotel are all good. Above all, the staff at the hotel is most friendly. However, unfortunately, the many mosquitoes at the hotel are also most friendly as well, and they are everywhere, at the lobby, at the restaurant, near the pool, and, above all, inside the room, so annoying that I could hardly sleep during the whole night….."
"There was only 1 eating place downstairs with a very limited choice, the mart donwnstairs also limited, bteakfast was pretty poor with focus on chinese menu, walking in and out of hoyel quite distant leaving only taxi option. The worst thing was after 9-10 pm a room upstaits was constantly being cleaned or renovated? ( no idea). I could hear tables and chairs constantly being moved on a wooden floor, had to complain to be stopped, couldnt rest and sleep until the. Gym is quite run down. The only thing good for me was that I had a patient and Samitivej hospital and spent more days (even sleeping) at a hospital then in a hotel ( and, of course, the booking was non refundable). The communication in English was quite tough. Ovwrall, I felt it was a chinese hotel cayering to chinese guests, far from an international hotel."
"Location very near to airport by grab or bolt about 20-25mins
But far away from city.
A good 1 - 2 day stay for couple who looking just to relax and have sweet time with pool within the room and theme room to add more fun.
But the room M4 is near to opposite condo which residents from high rise floor able to see part of the pool. So if you wanna have fun in the pool make sure to go to the corner of the pool( IYKYK)."
"The hotel's location is excellent, with incredibly convenient transportation and a wide array of dining options nearby. The room is spacious and impeccably clean. The desk and internet speed are both excellent, making it very suitable for business travelers. The bedding is just the right firmness, and the bathroom has strong water pressure, perfect for unwinding after a long day. The front desk service is professional and efficient. Overall, my experience was very satisfying, and I highly recommend staying here!"
Very Good
392 reviews
8.3/10
1 night
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9.4/10
Amazing
AAnonymous UserFacilities and Environment: The refrigerator was a plus, but the floor-to-ceiling window offered no ventilation at all, and the air conditioning was very weak, making the whole room stuffy. Outside the window, there was a river full of garbage.
Service: The security guard in the hotel lobby proactively helped with luggage and always welcomed us with a smile when we returned to the hotel. Plus, the hotel offers a shuttle service to the city center on weekends.
Location: It's about 1-5km from everything, but Bangkok traffic is really bad, so the location is just mediocre. Downstairs there's a rather small 7-Eleven. Near the hotel is P3's fresh market, which felt dirty and smelly.
Hygiene: The tiled floor already gave a very unclean impression. I was too tired from an early morning flight, so I just went straight to sleep. When I woke up, I found a stain left by the previous guest on the bedding (sheets that couldn't be washed clean). After the hotel addressed it, they wrote an apology letter and gave three small snacks.
Overall, I don't have a very good impression of this hotel.
AAnonymous UserThe room was clean and very comfortable. It's super convenient for getting around, just a few minutes' walk to 7-Eleven and the subway, which takes you to the Erawan Shrine and various shopping malls. The staff were all warm and attentive. The SPA on the 7th floor was excellent with professional techniques. They even offered snacks and drinks before and after the massage. And that mango sticky rice was absolutely delicious! 😋
AAlexDaixnTen times better than I expected! First off, shoes aren't allowed upstairs, which keeps the environment super clean. For the price, it's incredible value. Towels and toiletries are all provided and very clean. The bathroom is right by the entrance, which is super convenient. There's even a lounge area and a balcony with a river view. It's so much better than places back home. I regret not booking more nights, haha!
CChow Tsz YeeLast summer, I stayed at the same hotel and had a fantastic experience. This year, however, it was just average. First off, the hotel has been undergoing renovations every morning for a long time. Then, the ventilation system in the room wasn't good enough. I'm not sure where the renovation work was happening, but the entire room smelled of paint thinner, which made for a terrible experience. Also, a year later, the location for the morning buffet has changed. Unlike previous years, you can no longer enjoy breakfast with a view of the Chao Phraya River. Unless something changes, I won't be staying here next year.
GGuest UserThe rooms are located in the Huai Khwang area, close to Huai Khwang MRT station. There are plenty of convenience stores and restaurants nearby. This hotel is very grand and luxurious, and the staff are warm and polite. It's my first choice every time I come to Bangkok for a business trip.
GGuest UserThe hotel is right next to Emsphere, very convenient and walking to MRT Phrom Phong is around 8-10mins, mostly covered or Asoke in the other direction non-covered.
Hotel seems dated but relatively clean, staff is helpful and provide service with a smile.
Not bad for the price and would stay again.
AAnonymous User1. I stayed for one night because I was attending a concert at Idea Live, which is near the hotel. I was really grateful that the front desk allowed me to check in before 11 AM that day.
2. The hotel room was spacious and comfortable. The only downside was that the showerhead was quite old and didn't work very well; the water pressure was too strong, but the spray area was very small.
3. Getting to the hotel from BKK (Suvarnabhumi Airport) involved taking the Airport Rail Link for a few stops and then walking for about 15 minutes. However, that walk isn't the easiest, so it might be challenging if you have large luggage.
GGraceDecThe night before check-in, I carefully read the negative reviews on Ctrip, which made me lose confidence in this hotel. I contacted Ctrip customer service in the middle of the night to try and cancel, but since it was past the cancellation time, we ended up staying there anyway… We had four adults and two children, so we booked a connecting quad room and a twin room.
1. **Hygiene:** The rooms were very clean. It felt comfortable to walk barefoot on the floor, and the bathroom was also very clean with a good wet/dry separation.
2. **Breakfast:** We had the power breakfast every day, and it was delicious and well-balanced.
3. **Service:** I didn't feel any discrimination; both the male and female customer service staff were very polite.
4. **Shuttle:** The hotel's regular schedule is a shuttle every half hour to the alley entrance, but during our two-day stay, we were able to leave whenever we wanted.
5. **Room Type:** For two adults and two children in Bangkok, there aren't many family room options. Many family rooms put all four people in one room, which can be disruptive when adults and children have different schedules. If you book two separate standard rooms, there's no way to look out for each other. So, connecting rooms are our favorite room type when choosing a hotel.
6. **Location:** This is indeed a drawback. Although the Sukhumvit area is great, the hotel is located deep inside an alley, which takes away the fun of being able to just step out and explore anytime…
7. **Pool and Gym:** The pool isn't big, but we were just transiting through Bangkok to Phuket, so we weren't planning on swimming at a city hotel anyway. The gym is also really small; it gets very crowded with just three or four people. However, they thoughtfully provide small towels for wiping sweat in the gym.
GGuest UserI stayed at Kingston Suites between May 15 and May 18, 2026. Arriving early morning on the 15th, they permitted an early check-in at a cost of 1000 baht extra for which i was grateful after travelling for 30 hours. The executive suite room was large, clean and included basic furniture, a microwave, refrigerator, and washer/dryer. The breakfast was a mix of Western and Indian dishes. I thought it was just okay as the main entrees were kind of bland and the selection was limited. Most of the staff were courteous. The location was quite good, only a 10-12 minute walk to Terminal 21 and a couple of BTS stations. I would likely stay again though there are numerous alternatives at a similar price point so it would likely boil down to who offers the best deal.
GGuest UserWe were less than a 10-minute walk from the BTS, restaurants, and convenience stores. Taxis were easily accessible and the service was excellent. Thank you, and we enjoyed the rooftop pool. Thanks again for a great two-week stay.