4-Star Hotels in Makati

I want to write a review of this apartment because they have no reviews at all. Only 3!! Even though it's full of people. The apartment itself is comfortable, has everything you need: all the appliances in the kitchen, dishes (we just couldn't find a knife), a large refrigerator. It's cozy and clean. There's a washing machine in the bathroom, but there are only 2 large towels. There's no footrest, which is a big drawback!! You come out of the shower clean and step on a dirty toilet mat 💀 the bed linen is unironed and immediately thoughts come to mind... It's unironed or wrinkled from the previous client (( And the biggest downside is the COCKROACHES 💀💀 If I had known about them, I would never in my life booked these apartments!! Another thing with these apartments. They are not called as on the website, but Air Residences. We barely found them with the help of a GRAB taxi employee at the airport, at the address. Then there was a problem getting into the room using the code. The owner did not tell you that first you need to press the number 5, the lock will unlock and only then enter the code. It was our first time staying in apartments, so we were not aware of the plans. For people who use them often, this was obvious. So, tired from the road, we spent 1.5 hours unable to get into the apartment ((

There was a strong smell from the hallway. And we can smell it all all way in the room, they moved us on a different floor but we can still smell it although is not as strong as the first room. It smells like paint or almost like gasoline but according to them they are not sure what or where is the smell coming from isn’t it that weird? The lady apologized when we checked out but that is not the point. If that chemical caused a major health problem, can a sincere or 100 x sorry fix or cure it? Safety first is very important, having visible safety measures and following protocols can reduce legal and financial risks because neglecting customer safety can lead to massive compensation payouts and to also protect your reputation. Our first night Eugene was very helpful to bring our grab food to our room but the next day when we ask front desk if they can bring  the food we order from outside, someone from the front desk said that we need to need to get it ourselves😁. But when we mentioned that Eugene was able to help us the other day and had no problem with it that is when he asked someone to bring the food. I am not sure if they are not allowed to do that and we got Eugene in trouble. But that is how you stand out among  other businesses, is you do things above and beyond and you create a memorable and positive experience. The place is clean and spacious the location is great. The hotel buffet breakfast, I think they can do better.

This hotel offers many amenities like a pool and gym, and the front desk staff are very friendly and approachable. The interior design is beautiful; it truly lives up to its four-star rating.

We loved the hotel’s colonial-style decor. The staff were kind and helpful. Rooms were clean, and the city views were wonderful. The hotel restaurant was convenient too. The neighborhood was interesting—quiet during the day, with extremely vibrant nightlife at night for all tastes. We weren’t seeking the nightlife but weren’t bothered by it, though we stayed cautious about safety.

good quality hotel. allot of ladyboys rooming around the area if you are into it, I'm not. my friend suggested this hotel but he didn't know this area is full of ladyboys. again, if you are into it, this area is for you . the service at the hotel is generally good.

As a resident of upmarket Makati, this is where I book family when they visit. Rockwell loosely resembles a kind of sovereign enclave within Manila, thanks to its security, excellent gym, and the Power Plant Mall just across the road—while still being moments from everything Makati has to offer.

I arrived in the Philippines late at night. My phone was dead, so I asked the front desk to charge it for me, but they didn't even plug it in. They also wouldn't let me use any of the outlets in the lobby. I needed a room card, but to get one, I had to contact the landlord by phone from the front desk. This wasn't mentioned anywhere in the check-in process, leading to over an hour of frustrating communication at the front desk. The front desk staff didn't seem very friendly. The room was quite small, and while the city view from the upper floor was extensive, it evoked mixed feelings. The room's amenities were basic, but the cleanliness was good. The dual balconies in the L-shaped corner and the evening breeze offered some small comfort.

Quite spacious hotel. And walking distance to greenbelt, glorietta and sm makati. Hope next time give 2 keys because a bit troublesome I need to wake up my husband to help me lock the door or need both of us together go out. But overall stay is very good. Very comfortable to stay.

on my 1st day I enjoy the stay however I never see the agent on the day of my arrival and we only talk directly in viber . But then I received a violations because access card is non transferable and shareable so every time you have guest coming you need to pick them up at the lobby . but that`s my struggle been busy with my daughter bday event and I Violated the house rules of the hotel. But the end of 2 days stay I unable to to rest after getting the paper and talk to all the officer . I`m thankful that one of the PMO office assisted me and send email for waiver .On the bathroom the sink and bowl toilet bowl is very old they have shampoo and body wash but no tooth paste and brush or slippers . AC is old type model and because of that the AC water drip on the floor which cause damage the floor. The agent assigned to my booking is difficult to get in touched and delayed reply. I was not inform there`s bigger pool that require one day reservation because during our stay it`s been raining due to typhoon / habagat hoping that adult can able to swim on deep big pool. There`s indoor pool for kids. No play room for kids . I`ve learned my lesson . I will Still recommend this place .