Explore honest ratings and real traveler reviews to help you find the perfect stay.
9.1/10
Great
GGuest UserBooked the Pilot Inn for a show at the O2. Truly pleasantly surprised at the experience we had for the price! The rooms re quaintly decorated, with the whole hotel being nautical themed! Our bedroom was well acquainted, cosy and the bathroom was newly renovated and honestly spotless! Shower was incredible! 🚿 The team were really accommodating, providing more milk when needed for the room. We had some issues with the TV connection, unfortunately our WiFi was not working at all on the night so we couldn’t stream to the TV.
Breakfast the next day was an experience in itself. We had lots of choice and also the option for continental items on the buffet selection. The quality of produce was excellent! I would definitely stay here again.
EEl-ChrijeVery understanding and accommodating. Very clean room with all the essentials . Only down side was wifi which you could only use once for free for 30mins. Other than that smooth and clean
GGuest UserI've been to Premier Inn at Tooting but this location, the staff were very accommodating as I was able to check in 15 minutes earlier, the customer service was good and check out was simple and easy without involving staff. The bedroom was comfortable and quiet, easy to sleep after 21 hour flight and the breakfast buffet for vegan was delicious and very filling with unlimited tea, juices, hot and cold meals. Highly recommend. The only suggestion I would make is to insert the wifi login details or instructions on the menus inside the hotel as it wasn't explained at check in or the staff should mention that at check in.
KKitKatBarA great place with plenty of space. Check-in and check-out were both very easy. The apartment had everything we needed, including a fully equipped kitchen, a fridge, and a microwave. It was also very clean.
However, the curtains were not blackout at all, and both had some issues, making it even harder to block out light. It was very easy to be woken up by the sunlight in the morning.
But other than that, this place was really nice!
MMankit888Heathrow Airport is located in the west of London, and this hotel is located in the southeast of London, so the distance from the airport to the hotel is quite long, but the hotel is located at the subway station exit and is very convenient for access. We take the subway or bus from the hotel to the city center for about half an hour every day. This is a very atmospheric town with a variety of restaurants, museums and parks. The hotel room was larger than expected and very clean, but there was no hair dryer or slippers. The price was reasonable in London, and the price/performance ratio was OK!
GGuest UserVery convenient place which only few street from Woolrich Station, clean, nice customer service, staff friendly, only without teeth brush & slpeey shoes.