Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on May 21, 2026
Hooi Sinstayed at Discovery SCBD Jakarta for 3 nights from Sunday to Wednesday during a business trip and had a very pleasant experience throughout my stay.
The hotel's location is one of its biggest advantages. Situated directly opposite Pacific Place Mall in the heart of the SCBD area, it offers easy access to restaurants, cafés, shopping and office buildings, making it an excellent choice for both business and leisure travellers.
The room was modern, spacious and exceptionally clean. My favourite feature was definitely the in-room coffee machine. As someone who starts the day with coffee and often works late during business trips, being able to enjoy a freshly brewed cup in the comfort of my room was a thoughtful touch that I truly appreciated. The large work desk by the window was also perfect for catching up on work after office hours, while the comfortable bed and reliable Wi-Fi made the stay even more enjoyable.
I also enjoyed the breakfast concept. Instead of a traditional buffet, guests order their preferred dishes from a menu. I appreciated this approach as it helps reduce unnecessary food waste while ensuring that the meals are freshly prepared. What impressed me most was the speed of service — despite being individually prepared, the food was served promptly without a long wait, making breakfast both convenient and enjoyable before heading out for the day.
The lobby and common areas are stylish, modern and well maintained, creating a welcoming atmosphere from the moment of arrival. The staff were friendly, professional and efficient throughout my stay, and both check-in and check-out processes were smooth and hassle-free.
Overall, Discovery SCBD Jakarta exceeded my expectations in terms of comfort, convenience and thoughtful amenities. I would definitely stay here again on my next visit to Jakarta and highly recommend it to anyone looking for quality accommodation in the SCBD area.
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Price per night from:JPY 16,972
Posted on Feb 21, 2026|Two-Bedroom Executive Room
Belinda Chua Ai PhingHere’s a refined and polished version of your review:
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I never expected to enjoy this hotel as much as I did. The staff were incredibly helpful and welcoming throughout our stay. The entrance greeter assisted us with carrying our luggage and even opened the car door for us, which made us feel truly valued from the moment we arrived.
I booked an apartment-style room that was perfect for a family stay. The kitchen was well-equipped and even came with a water dispenser. Although the hot water function was not working, we were still able to boil water using the pots and kettle provided. The washing machine was also a great addition, especially with its hot air drying function, which made doing laundry very convenient.
Thank you for the wonderful hospitality. It truly made my first trip to Jakarta an amazing and memorable experience.
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Price per night from:JPY 9,824
Posted on May 15, 2026|Three-Bedroom Premier
Guest UserThe hotel is located above a shopping mall (2nd floor) and has dining options on the B1 level. It's safe and convenient, situated near embassies. The service is meticulous, and the rooms are large, comfortable, and overlook a rooftop garden.
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Price per night from:JPY 16,716
Posted on Jun 16, 2026
Guest User
Had a great stay at Sutasoma Hotel. The rooms were clean, comfortable, and well-maintained, and the staff were friendly and attentive throughout my stay. The location is convenient, with easy access to nearby restaurants and attractions. Overall, a pleasant experience and a great choice for anyone visiting Jakarta. Would definitely stay here again.
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Price per night from:JPY 11,012
Posted on Apr 21, 2026|Grand Deluxe King Room - Non-smoking
Guest UserI loved this hotel! Booked it because I was attending a concert at the Kasablanka Hall, which was only about 5 minutes walk from the hotel.
The room was amazing! I ordered room service a couple of times, and the food was really good. I loved the spicy& sour grilled beef ribs!
The pool was also nice, and they have a wellness room which I only saw after I checked out, unfortunately
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Price per night from:JPY 8,940
Posted on Mar 7, 2026
Guest User
The hotel amenities are complete, luxurious, and comfortable. They offer afternoon tea, late-night snacks, and two meals (breakfast and dinner) daily, which are excellent and varied. The hotel even upgraded us to an executive suite for free! It's an old-school luxury hotel with convenient access, and there are several large shopping centers nearby for easy shopping.
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Price per night from:JPY 15,016
Posted on Jul 24, 2026|Executive Triple Room
Guest UserWe enjoy staying at Manhattan Hotel..Spacious Room n very comfortable bed and pillow..Very friendly manager and all the staff there always greet us with a smilley face❤️ And the food was Super Delicious..And we also enjoying the birthday cake and surprise birthday song for my daughter birthday..Thank you so much and we really appreciate it so much 🤗❤️🥰
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Price per night from:JPY 8,870
Posted on May 3, 2026
Anonymous UserThis is my second stay at Artotel Casa Kuningan, and no doubt the location of the hotel and hotel breakfast remains the main advantages of this hotel if you're looking for a place to explore Kemang/Kuningan/or even to Grand Indonesia less traffic jam from this hotel.
However, during this booking, what fell short was the service that rendered us speechless. We arrive at the hotel early at 10:00a.m. as we took an early flight, well aware that the hotel check-in is only at 14:00p.m. Hence, we registered our names and confirm our booking and was told that the room will be ready by 14:00p.m. So we left our luggages and went to have lunch and shopping at the malls. We reached back at 15:00p.m. and saw a different atmosphere at the reception. There seemed to be a lot of people waiting for their rooms, so since I have already registered earlier at 10a.m., I kindly ask the receptionist if my room is already check. They say wait awhile, will check. And seeing the faces of the other guests waiting at the lobby, I felt something was definitely off. And I waited until 15:20p.m. with no updates given from the staff with regards to the status of my check in, they all seemed frantic at their computers. Finally at 15:30p.m., I got the keys to my room but with no explanation on why was there this delay, 1hr30mins after the supposed check in timing and moreover, 5 hours after I have registered my name for my check in process.
To note, there was a wedding reception in the hotel on that day. This may have made the check in process much delayed, but not valid for guests to be treated this way as the wedding reception date should have been known well before and hotel management should have planned the manpower resources accordingly.
Additionally, the comfort of my stay was much interrupted too, as this time I was put to a room at level 3. Loud noises from the night bar could be heard very clearly from our rooms and it continued to midnight. Not only music noise, we can hear ladies heels stomping from above and this loud stomping made it worse to our inability to have a comfortable rest at night. Something needs to be solved with regards to the noise pollution heard from level 3 rooms. I have a video that could here the loud stomping from our rooms, but could not upload here.
In short, avoid level 3, and their service can be better to uphold the standard since they first opened. Hotel breakfast remains amazing with a nice pool and yakult/juices.
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Price per night from:JPY 8,963
Posted on Jun 4, 2026
ElvilaI rent 3 unit with 3 bedroom/unit for 2 nights . All is fine. It’s a great place where all families can stay together. ATTENTION to the management of the hotel, some units dont provide sufficient towels (there were only one bathroom , the other one had no towel ) , while the next unit, the flush of the closet was not working. I did ask the front desk, they said Ok we will send, it come to repair and add the towel after many2 times asking .. the hotel was very crowded.. lots if guess. Sure I will stay again, just improve the service, that would be more wonderful
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Price per night from:JPY 6,006
Posted on Dec 26, 2025|Superior Deluxe Double Room
Don Thusitha - AustraliaSwiss Bell Hotel chain is very expensive compare to other 4 star hotels. Not worth for money. There are more 4 star hotels much better than this at lower price in this area. I have experienced that. First room they gave me is disgusting. Not clean and broken room. After I complained they gave me another room with same aminities. Booked as a double guest room. But amenities were for a single person.
Location is very good. Near pondok indah mall. Staff also very good and friendly. But greedy management trying to earn big money, giving lower class hotel to customers. So the problem is Management. Not the staff. Also remember, there is no good seating lobby. Restaurant also high price food and drinks. .
You can get much better hotel at lower price than this is my final conclusion
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Price per night from:JPY 4,982