Name: KOKO HOTEL Residence Nijo Castle
Address: Kyoto, Japan
Rating: 9.3

Japan

Tokyo

Osaka

Kyoto

Sapporo

Fukuoka

Sendai

I really enjoyed my stay at this hotel. The facilities were clean and modern, and everything was well maintained. The staff were extremely polite and always ready to help, which made the experience even better. The location was convenient, and the room was quiet and comfortable. Overall, it was a great stay and I would highly recommend this hotel to anyone visiting the area.

It's just a few minutes' walk from Ichome subway station, which is super convenient. There's a 7-Eleven right across the street, and also a drugstore staffed entirely by Chinese speakers, so you can find anything you need there.
The room is compact but perfectly adequate. The front desk staff speak excellent English. If you don't need daily room cleaning, you can simply pick up fresh towels from the front desk. I didn't see any facial masks on the first floor, but the Pola body lotion provided was quite good. Additionally, there's an ice machine, a microwave, vending machines, and a laundry facility nearby, which covers all essential needs. Overall, it offers excellent value for money.

The hotel's location is excellent – super close to the subway exit. It's just a few steps from the elevator to the hotel entrance, even with large suitcases. A convenience store right at the entrance is a big plus. Cleanliness was also good. However, the rooms are genuinely small; we had to open our 28-inch suitcase in the hallway. The only real drawback was the view: our window faced another building directly opposite and quite close, so we had no choice but to keep the curtains drawn. The hotel's housekeeping staff appeared to be Indian.

The KoKo Hotel Tsukiji was the worst hotel I've stayed at in Tokyo. I was careless and didn't book a hotel in Ginza in advance, and it was the Christmas and New Year's holiday season, so all the hotels I wanted were already fully booked. I ended up having to book at KoKo. Its location is great, very close to Tsukiji Market, so you can go there for breakfast every morning. However, the hygiene and service were really terrible.

I always thought Japanese service was excellent, but KoKo made me realize that even Tokyo has bad hotels. First, the hygiene was awful; they only cleaned once every three days. We stayed for three days, and if you don't request a towel change, they won't even clean your room. The hairdryer was disgusting, though fortunately, after a call, they brought us a replacement. Also, they don't provide bottled water. I've stayed in so many hotels, both domestically and internationally, and this is the first time I've encountered one that doesn't even offer bottled water. I saw guests going to the supermarket every day to buy large and small bottles of water to drink. We also went to the nearby supermarket daily for our three-day stay. We paid five-star hotel prices, but the service wasn't even as good as a budget hotel – I was truly shocked. KoKo has 76 chain stores, so maybe cost-cutting is their winning strategy.

In short, I will never choose them again. Tourists, beware and choose carefully.

The hotel is well-located with all basic amenities. The price is on the higher side but it’s very convenient. 
For a family of 3, there was enough sleeping space as there were three beds but there is not much space to open the suitcases. 
Most of the toiletries are available at the reception instead of the room. The cleaning is done once in 3 days unless requested.
There are convenience stores nearby. 
We decided to extend for 2 more days as we didn’t want to move around with our luggage and spend more time in Tokyo. 
Would recommend for an easy stay.

The room was small but very clean and comfortable. The bed was nice to sleep on, and the bathroom was spotless. The location is convenient with shops and public transport nearby. The staff were polite and friendly. Good value for money — I would stay here again.

The room was tiny. Though it had everything that was needed, bathtub, hairdryer, kettle, fabric refresher, toiletries etc... facial cleanser, toner, moisturiser, toothbrush etc ate provided at the basement near the reception... sheets were clean... room was clean... 

Hot and cold beverage provided at the level  lounge area ... guests can chill and consume their food and beverage here. Quite a nice place to chill.

10 to 15 min walk to Ikebukuro Station. Not the most convenient but quite a nice walk if weather is nice.
5 min walk to Sunshine Mall... a nice mall and lovely neighbourhood as well. A few convenient stores near the hotel.

It's a good 3-star hotel other than the tiny rooms. Oh and since it's beside the main road, the noise from the  traffic can be disturbing for light sleepers.

Pros: The location is pretty good, right next to the Asakusa Temple subway station. You can indeed see the Skytree, and it's very close to Senso-ji Temple. There's a convenience store right across the street. The staff's English is quite good, so communication wasn't an issue. All the toiletries were provided, the fridge was very cold, and there were laundry facilities. 

Cons: The bathroom is very small, and the room itself is also tiny, but that seems to be a common issue. The beds are completely pushed together, which was hilarious when staying with a friend; we were so worried about accidentally kicking each other in our sleep. One day, I accidentally lifted the sheet and found bloodstains on the mattress. Breakfast was pretty basic, just juice and bread. The window size is just what you'd expect. However, overall, for this price in Tokyo, it's still a pretty good deal.

Mediocre overall. The bathroom had a strong odor that even constant ventilation couldn't get rid of, probably because it's an old hotel that was renovated, so the foundation isn't great. The space is very small, but cleanliness is good, and the bedding is very comfortable. The bread served at breakfast tasted nice. The most commendable aspect, however, is the excellent service. It's truly the best service I've experienced in all the hotels I've stayed at in Japan.

We had a great stay at your hotel — everything was very comfortable and well thought out. I especially appreciated the all-in-one washer/dryer in the room — it was incredibly convenient.
The only small issue was the entrance light, which was sensor-activated and couldn’t be manually turned off. It would be helpful to have a switch option for more control.
Thank you for a pleasant stay!

We had a quad room with 4 large beds. The room is great generous size for a family of 4 with a shared dining table in the middle. It was very clean and modern. We would surely stay here again. Convenient location within walking distance of attractions in the area. Subway directly under. No need to pay for breakfast with 7-11 on the ground floor as well as so many eateries nearby.

This hotel is a good choice for families traveling with children. The room was small, but still comfortable enough for one adult and two kids. Some parts of the room could benefit from renovation, but everything was clean and functional.

The location is excellent—very close to Dobuen-mae Station, and just a short walk to the popular 通天阁 and the zoo, making sightseeing very convenient. Having a Sugi Pharmacy only a few steps from the lobby was extremely helpful, especially since it offers tax-free shopping. Japan Post was also just an easy five-minute walk away, which was very convenient.

Breakfast was excellent, with a good variety and great quality. Overall, a convenient and family-friendly stay with an unbeatable location.

The location is fantastic, just a 4-5 minute walk from the train station. It's also right by Shinsaibashi shopping street, so there are tons of shops around.

The hotel service was excellent. I was checking in on the 3rd, but I tried to drop off my luggage early on the morning of the 1st, and they actually let me store it! I was so happy 🙂 Really great 👍

Coming from the airport, we took the Nankai Line to ”Tengachaya,” then transferred to the K-Line subway to Ebisuchō Station, which is very close. The hotel is right there when you exit. Actually, there's no need to book breakfast at the hotel; it's a set meal. There's a FamilyMart right across the street, and downstairs, there's a local udon noodle shop (Men no Sho Tsurumaru Udon (Nipponbashi store)) with a few tables and reasonable prices, so breakfast isn't necessary. We actually couldn't get used to their breakfast, FamilyMart is better. It's about a 20-minute walk to Shinsaibashi and Namba. To get to Kyoto, you can take the Keihan Electric Railway from Yodoyabashi.

Facilities: Well-equipped, spacious room with a cozy wooden design.
Hygiene: Very clean, and the bathroom is large.
Environment: Very close to the subway station, and the surrounding area is quiet.
Service: Very welcoming, and they even gave us a small gift.

The room was spacious, and the bathroom featured a separate shower and toilet. Transportation is convenient, with bus and subway stations easily accessible nearby. Major attractions like Hanamikoji Lane, Kamo River, Shijo Kawaramachi, and Nishiki Market are all within walking distance. However, the breakfast, priced at 1600 JPY, was not good and I wouldn't recommend it.

The room was very spacious, with a modern Japanese style and a design I liked. It was the largest room I stayed in during my trip to Japan (excluding traditional Japanese inns). The hotel is new and has the bathhouse and sauna that are common in Japanese hotels. There's also a gym. Overall, I was very satisfied. The refrigerator was stocked with high-quality, wide-variety drinks, all free of charge. The location was also great, with convenient transportation; it's close to the subway and buses. It's just a few minutes' walk to Shijo shopping area, and about a 20-minute walk to the Kamo River and Kiyomizu-dera Temple (I prefer walking, so I walk 30 to 60 minutes at a time). It's also quiet and peaceful. There's a local supermarket nearby with incredibly cheap prices. A hidden gem hotel in Kyoto!

This is a hotel that I really can't find any faults with. It's my favorite hotel I've stayed in Japan! , very new, the room is very, very big, with floor-to-ceiling windows, the design of all the rooms is very considerate and suitable for use, the refrigerator is very large, there is a freezer and an electronic stove. The bed was very comfortable to sleep in, there were plenty of pillows and quilts in the room, the sound insulation seemed good, and there were a lot of supplies at the counter that you could take yourself, such as moisturizer, mouthwash, lotion, and bath salt.
The only real downside is that the convenience store is two traffic lights away and the subway station is 8-9 minutes away on foot. Next to it is the Mikane Shrine where Japanese people line up to worship⛩️You must go!

KOKO HOTELS

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